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We visited this Bell store to order a Google Pixel 10 Pro. When we arrived, Jenny briefly asked what we needed and then told us to wait. She immediately went to assist another customer, and we were left waiting with no meaningful updates. After nearly two hours, she only told us to continue waiting, so we decided to leave.
The customer service experience was extremely disappointing. Spending almost two hours without assistance or a clear estimate of when we would be helped is unacceptable. Based on our experience, I would not recommend this store.
QD
Qiang Deng
2 days ago
1.0
We had to wait 1 and a half hours just to be told by the indian woman to keep waiting, will not come back nor recommend this location.
SI
Salah Iraqi
5 days ago
5.0
Jenny was the best
Best customer service
Fast helper
Solve my problem
If you need any help come to Fairview mall and see Jenny and Shafagh
HJ
Hassan Jutt
6 days ago
5.0
Amazing service by Jenny
SC
Stephanie Chou
May 24, 2026
5.0
Had the best experience with Jenny at Fairview location. She helped a lot after the worst experience with Telus. She was able to help us right away and tell us what we need to do. Very kind and sweet person.
The Bell store is located at 1800 Sheppard Ave E, Level 1-1017, North York, ON, M2J5A7, inside Fairview Mall.
What are the store hours for the Bell store at Fairview Mall?
The Bell store is open Monday to Saturday from 10:00 AM to 9:00 PM, Sunday from 11:00 AM to 7:00 PM, with special holiday hours available.
What products and services does the Bell Fairview Mall store offer?
The store offers phones, tablets, mobile internet devices, TV services, internet, home phone, and wireless services along with accessories and plans.
What payment options are accepted at the Bell store in Fairview Mall?
Accepted payment methods include American Express, cash, check, Mastercard, and Visa.
Which brands are featured at the Bell Fairview Mall location?
The store features Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Can I get smartphone upgrades and trade-ins at the Bell store?
Yes, the Bell store offers phone upgrades and trade-in options as part of their services.
What is the contact number for the Bell store at Fairview Mall?
You can reach the Bell store at Fairview Mall by calling +1 416-492-3113.
Are there other mobile phone stores near the Bell store at Fairview Mall?
Yes, Virgin Mobile Canada and Wirelesswave, both mobile phone stores, are located nearby within Fairview Mall.
What dining options are available near the Bell store in Fairview Mall?
Nearby options include Sushi Shop for Asian cuisine, New York Fries for fast food, and Thai Express for Thai dining.
What shopping options are near the Bell store at Fairview Mall for customers planning a visit?
Customers can also visit Pandora for jewelry, The Body Shop for beauty supplies, and Tommy Hilfiger for men's clothing, all located nearby in Fairview Mall.
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