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Bell

4.6
(589 reviews)

Business Details

7885 McLeod Rd, Niagara Falls, ON
L2H0G5, Canada
(905) 374-2355

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
7885 McLeod Rd, Niagara Falls, ON
L2H0G5, Canada

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.6
589 reviews
5 stars
513
4 stars
15
3 stars
10
2 stars
11
1 star
40
  • WD
    William Dellow
    2 days ago
    5.0
    We couldn’t be happier with Andrew’s help and expertise. We went in to get our new iPhones eSIM setup and he knew exactly what to do to fix it. He was very knowledgeable and super friendly.
  • BB
    BETTY
    6 days ago
    5.0
    Store is amazing we love them! So helpful, so kind, there are no other salespeople like them around! Thank you Andrew and Charlotte! Always highly recommended
  • MR
    Maxine R
    May 2, 2026
    5.0
    Customer service at this location is TOP NOTCH!!!!! Customer Service Representative Andrew was so helpful and knowledgeable. He takes the time to ensure that things are done right the first time. EXCELLENT SERVICE :)
  • PM
    Patrick Micheal
    May 1, 2026
    5.0
    Charlotte and Andrew are a delight to deal with, If you want kind, compassionate, patient, trustworthy, customer service at a cell phone shop you gotta go to Bell Niagara on Mcleod Road. These two are unlike any other store reps around!
  • MM
    Marianne
    Apr 23, 2026
    5.0
    I recently had a wonderful experience at The Bell store on McLeod Rd., in Niagara Falls. It truly reminded me how powerful great customer service can be. From the moment I walked in, I was greeted with Andrew and his willingness to help, which immediately stood out. It didn’t feel forced or scripted—just natural, friendly, and attentive. On a separate occasion, I had the pleasure of dealing with Charlotte, who was equally friendly, welcoming and extremely helpful. What impressed me most about them, was how they took the time to understand exactly what I needed. Instead of rushing me or pointing vaguely toward a section, they asked thoughtful questions and guided me through my options with patience and clarity. It felt less like a transaction and more like a conversation with someone who genuinely cared about helping me make the right choice. When I had a small issue with one of the items, it was handled quickly and professionally—no hassle, no defensiveness, just a sincere effort to make things right. That level of accountability and respect is rare and deeply appreciated. Great customer service isn’t just about being polite; it’s about creating a positive, memorable experience. Andrew and Charlotte did exactly that. It’s the kind of customer service that earns repeat customers not through promotions or discounts, but through trust and genuine human connection. Thanks for your help... you earned another happy customer!

Frequently Asked Questions About Bell

What products and services does the Bell store at 7885 McLeod Rd offer?

The Bell store offers smartphones, tablets, connected devices, and accessories along with Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services.

What are the Bell store's opening hours?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Bell

This information is certified by Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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