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My daughter had a horrific experience with a representative at this location. She went in to see how much her phone would be worth on a trade in to a new phone/contract
He FORCED an unauthorized contract on her AND an additional monthly fee of $45
She told him no she is on maternity leave and can not afford that…she tried to leave 3 times and he would not let her.. she faked an emergency call to just get away from him. Plus she told him it was cheaper on line and she would do it there. He refused to listen to her. Needless to say she left there crying. I’ve spoken to assistant manager although he seemed helpful NOT one apology and he seened to feel “his” employees do not act this way. I’m here to say they do and he did.
Think twice about going to this location
SS
Samuel Stechishen
Sep 22, 2026
1.0
I wanted some information on the poor quality of phone signal only to be pushed towards purchasing a new phone. The sales people operate on commission so general inquires are not in their personal interest. The store is affiliated with Bell but not run by Bell from the information provided to me. Bad experience
CB
Charleen Bortot
Sep 21, 2026
5.0
Ash (store manager) was incredible to work with - very knowledgeable, accommodating for our schedule, and competent so we trusted what he was doing for us. He worked hard to get us the right deal for 4 mobile phone plans and even helped us when we made mistakes setting up the phones. We weren't going to switch to Bell but Ash made it seamless and less of a hassle than we expected.
JA
Jon Asistin
Sep 18, 2026
5.0
Huge shoutout to Ash at bell barrhaven for making the process of getting my new phone completely seamless, and made sure I walked out with the best deal and set up I needed without any hassle. Exceptional customer service
KH
K H.
Sep 8, 2026
1.0
No one greeted at the store was waiting for 10 mins only to find out they did not have the replacement modem and this was after setting up an appointment with them.
What services does Bell at Chapman Mills Marketplace offer?
Bell offers personal and business communications services including smartphones, tablets, connected devices, TV, internet, home phone, and smart home security.
What are the store hours for Bell at 50 Marketplace Ave?
Bell is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What payment methods are accepted at Bell's Chapman Mills Marketplace location?
They accept American Express, cash, check, MasterCard, and Visa.
Does Bell at Chapman Mills Marketplace offer curbside pickup?
Yes, Bell offers curbside pickup services at this location.
Which Bell brands can I find at this store?
You can find Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect at this location.
Is there a nearby transit station to help me reach Bell at Chapman Mills Marketplace?
Yes, the Marketplace station, which is a train and bus station near Chapman Mills Marketplace, can help you easily access the Bell store.
What dining options are close to the Bell store at Chapman Mills Marketplace?
Nearby dining options include Sushi Shop, Pizza Pizza, Dairy Queen, DQ Barrhaven, and Tahini's Egyptian Restaurant, great for meals before or after your visit.
Are there any beauty salons near Bell at Chapman Mills Marketplace?
Yes, Pure Hair Design, First Choice Hair, SmartStyle, Star Nail, and Trade Secrets / Glamour Secrets are nearby beauty salons where you can get hair or nail services.
What cell phone plans and devices can I expect to find at Bell's Chapman Mills Marketplace location?
Bell offers various cell phone plans, smartphones, tablets, mobile internet devices, Lucky Mobile and Virgin Plus SIM cards.
How can I contact the Bell store at Chapman Mills Marketplace?
You can call the store at +1 613-823-2355 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Nepean/Bell-Marketplace-Ave/BE377.
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