FedEx Ship Centre

Reviews

• CW

  C W

  5 days ago
  1.0
  If you are a company that states "we care about our customers" do not use FedEx as a residential delivery service. They do not call and will just leave slips. Prolonging delivery and causing hassles for the consumer. It is in horrible taste to make someone who paid for shipping to pick their own order up. And with FedEx the chances of that are sky rocket. I live in toronto in a busy area. Slip said no one opened the door. No one called me and im sure you didn't wait even 30 seconds
• SN

  Serhiy Novytskyy

  Jun 28, 2026
  5.0
  Good place. No lines. Quick service
• ZZ

  ZM

  Jun 24, 2026
  5.0
  This is an excellent fedex location.My favorite one by far. I regularly have to drop off forty to fifty boxes or more, and the guys receiving are always super helpful, super friendly and very efficient, and just all around, wonderful people.
• MM

  Michael

  Jun 9, 2026
  5.0
  I had an absolutely outstanding experience at the Markham FedEx Centre thanks to Ash / Ashish. I came in needing urgent help creating an overnight FedEx label for a very important time-sensitive document process, and Ash went above and beyond in every possible way. He was patient, knowledgeable, calm, and incredibly kind throughout the entire process. He helped us contact FedEx customer service, guided us step by step through installing and using the FedEx app, and showed us how to properly generate the overnight shipping label. What could have been a stressful and confusing situation became clear and manageable because of his professionalism and care. Ash was truly an angel on earth that day. His customer service was exceptional, and he represented FedEx with genuine excellence, compassion, and integrity. Thank you, Ash, for your incredible help. FedEx is very fortunate to have someone like you serving customers.
• NP

  Negin Pirmohammadi

  Jun 8, 2026
  1.0
  Absolutely TERRIBLE service and complete lack of communication. Amazon shipped my package earlier than the delivery date they originally provided. The first delivery attempt was made on Saturday while I was not home. Our concierge refused the package but told me the driver said he would return the next day. Based on that information, I stayed home all day Sunday waiting for the delivery. No one showed up. There was no notification, no email, no phone call, and no update of any kind. Then they attempted delivery again on Monday morning during regular working hours, when I was obviously not home. Once again, no effort was made to communicate with me. We called customer service and were told the package could be picked up at their Markham location after 5:00 PM and that the facility would be open until 8:00 PM. We drove there and arrived at 5:25 PM only to be told that the package was still with the driver. When we explained that customer service had specifically told us it would be available, the employee casually responded that "Mondays are different" and that packages may not return until 7:00 PM. The situation got even worse when I asked the staff to contact the driver. I was told they didn't have his phone number. I asked to speak with a manager and was told all managers had already gone home. I then asked if there was any way to determine where the driver or my package was, and the answer was no. A delivery company cannot track its own driver, locate a customer's package, or provide accurate information to customers? The staff offered no solutions, no accountability, and no assistance whatsoever. I was essentially told to go home and wait for a phone call. This was one of the most disorganized, incompetent, and frustrating customer service experiences I have ever had. Nobody seemed to know where my package was, nobody could contact the driver, and nobody was willing or able to help. I hope you go bankrup soon

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