Bell

Reviews

• BR

  Blake Rasmussen

  Jul 25, 2026
  5.0
  We had a great experience here - we came in with a phone that needed to be unlocked, and Nicole was extremely helpful. She walked us through several different options, how to cancel a phone service, how to change the payments. Overall, a great experience and I was really impressed with how thorough and helpful Nicole was!
• KM

  Karen McGirr

  Jul 2, 2026
  1.0
  Horrible.
• RW

  Roger Williams

  Jun 22, 2026
  1.0
  I called support for a connectivity problem. They set up an appointment the following day. NOBODY SHOWED UP! This is a business account and connectivity is vital for our POS. So I called back and was told the appointment was cancelled. They didn't bother to let me know it was cancelled. They just let me wait. So I called back to speak to a Manager and was given a ticket#. They said the manager would call within 2 hours. I never got a call! IF YOU LIVE IN WASAGA BEACH, AVOID BELL CANADA AS A SERVICE PROVIDER. THEY ARE THE ABSOLUTE WORST!
• TS

  ted stefura

  May 28, 2026
  1.0
  This store is owner operated and the lady running this store needs an immersive course in customer relations. I tried returning one of their mobile phones only to be told its not their inventory and I need to send it back by mail (after being told by phone that I could return it at a Bell store)!?! Shitty attitude goes along well with all the BS Bell can send your way.
• SN

  Sam Neal

  Mar 21, 2026
  2.0
  Went to replace my phone yesterday and had a very pleasant experience until after I paid. I requested that I complete the setup, and general configuration myself including screen protector etc. The once pleasant interaction turned sour when I was given a hard time about leaving with everything and in doing so, I would also be saving them time. If you want to set up your stuff exactly the way you want be firm and repeat yourself. Was there for 1 hour 40 minutes and did not expect to be looked at like I was stupid when their only reason for doing so is because "it's part of service" I have requested that service be left out, what's the problem?