Bell

Reviews

• NN

  Niah

  4 days ago
  5.0
  Jerry at bell Bramalea, went above and beyond, to make getting my phone, a smooth experience. Very knowledgeable, professional, patient and friendly. Ask for bell associate Jerry, for your phone needs.
• SS

  Shweta Sharma

  6 days ago
  1.0
  I went to Bell to get a new line and expected the same great level of service I had previously experienced at the same location. Unfortunately, this visit was very disappointing, especially because of my experience with Tayo First and foremost, professionalism includes personal hygiene, particularly when working directly with customers. The strong issue with bad breath made the interaction very uncomfortable and, in my opinion, was inappropriate for a customer-service environment. Beyond that, I found him to be judgmental , racist and to express biased opinions rather than maintaining a professional and neutral approach.He did not seem to listen to what I was saying or understand my concerns. While he ultimately completed the task and gave me a new sim simply completing the job is not enough.Customer service should also involve respect, active listening, professionalism, and making customers feel comfortable. Unfortunately, based on my experience, I would rate the professionalism and customer service -10 I hope Bell takes this feedback seriously and provides better customer-service training and standards. If you see Tayo stay away .
• BS

  Brian Skrepnek

  Aug 12, 2026
  1.0
  I wish that I could give negative stars for this company. Unsigned up for their service back in November through a company called OSL direct. The contract was for 2 years at a cost of 155 per month plus tax. Since then I have not received a bill even close to that amount. And even worse the hung my cable connection in a tree and have been here 3 times and still have not buried the cable. And worst of all, because this cable is broken I haven't had any service for the past 2 weeks. And Bell keeps saying that a case manager will be calling me and that hasn't happened at all. They don't care that I have no service or that they are overcharging me. I complain and they never follow up or get back to me. Bottom line is that I may need to seek some legal advise here because we are apart 2 weeks and there is still no plan to replace the line supplying my service. Stay away from Bell.
• JM

  James McPherson

  Aug 10, 2026
  5.0
  I went to bcc for getting a phone Manav was very helpful through the process and it was very pleasant experience .we need people like this in store he was excellent I would recommend promoting him he is a wonderful man an asset for your company act fast he is too valuable to lose
• BV

  Bhuvan Vasudev

  Jul 25, 2026
  5.0
  Yesterday, we visited the Bell store to switch both our mobile service and internet from our previous provider, and the entire experience exceeded our expectations. From the moment we walked in, the representatives were welcoming, professional, and genuinely focused on helping us find the best options for our needs. What impressed us the most was their patience and dedication. They explained every plan clearly, answered all of our questions without rushing, and ensured the porting process from our previous provider was completed smoothly. Even though the store had officially closed, they stayed back to finish our activation and setup so we wouldn't have to return another day. That level of customer service is rare and truly appreciated. The entire process was handled efficiently, and we left with everything working perfectly. It's refreshing to meet a team that genuinely cares about customer satisfaction and is willing to go the extra mile. A big thank you to the Bell team for your outstanding service, professionalism, and commitment. We highly recommend this location to anyone looking for a new internet connection, mobile service, or simply an honest and hassle-free experience. Keep up the excellent work!