The UPS Store

Reviews

• LL

  LBF LBF

  Oct 13, 2025
  5.0
  The staff at the UPS Oakley store on Main Street are extremely helpful and always professional. We go to this specific store because they are efficient, reliable and their wait time is minimal. Their entire staff provides the best customer service and we appreciate all of their hard work and support. Thanks to the entire staff!
• DT

  Daniel Martinez Torres

  Oct 1, 2025
  1.0
  I wouldn't put any start but at lease I have to put 1. this palce is bad stuff is nice , answering the phone to get prices is super bad. no answer at all, and to print 3 papers wow I paid 4.47 almost 5 dollars. the problem is when you drive there and wait for the line to be next time is been waisted so there is no many choices to get the print out, so you don't do the same mistake don't go there for printouts or help, you won't find any.
• DP

  Denise Pearson

  Sep 17, 2025
  5.0
  Kieko & Daisy are the most helpful!! Always smiles & so kind! Love them!!
• ML

  Melissa Lawrence

  Aug 29, 2025
  5.0
  Started off rough waiting for a notary but Laura completely made it all better. She is truly an example of doing the right thing without being asked.
• DG

  Debra Grainger

  Aug 22, 2025
  1.0
  Do not go to this UPS Store in Oakley for notary needs. I was denied notarization because my drivers’ license had expired. I had other forms of ID, birth certificate, etc. The Notary at this location said these were not acceptable. I stated that it was my understanding that if the photo ID was less than five (5) years expired it was still acceptable. She stated categorically that that was not the case. I chose to believe her thinking perhaps the law had changed. I went home, researched another way, and found, without an acceptable photo ID, if you bring in two credible witnesses who have valid photo ID and will vouch for you, notarization can take place. I called and spoke to the same notary who had denied me. She was polite but stated couldn’t notarize regardless of the witnesses because of my expired ID. I called another location, told them about the expired ID and asked them about the two witnesses aspect I’d researched. They said YES, they absolutely could do the notarization with witnesses. I bothered a friend to stand as my second witness, along with my spouse. The three of us met at this second location. Turned out I was correct about the five-year expiration aspect after all and the witnesses were not necessary, but would have been acceptable. The notary at this second location advised me to post this negative review about the first notary as it was obvious “she didn’t know how to do her job or else just did not want to do her job.” The first notary was legally incorrect on two fairly major aspects for performing notarizations. She abused three people’s ’ time through her ignorance. BTW - The form I needed notarized was a cremation authorization; my mother had passed away the day before.

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