Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 201 13th St Ofc to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
140 reviews
5 stars
29
4 stars
11
3 stars
11
2 stars
7
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and courtesy.
Staffing Issues
Numerous reviews highlighted chronic understaffing, leading to long wait times and inefficient service.
Appointment Reliability
Customers expressed frustration over missed appointments and unreliable service, particularly regarding passport applications.
Facility Conditions
The location was described as dirty and poorly maintained, with complaints about broken equipment and inadequate signage.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment leaned towards dissatisfaction with service quality.
- RRRCNov 3, 20255.0The postal service location serves the neighborhood. Just don't expect excellent customer service from here. Go in, finish your transaction, and be done with it.
- MDMiriamm DOct 16, 20253.0Even tho I was upset because they called just a day before my passport appointment to cancel the Lady that called me was such a sweetheart and helped me call around and accommodate us for the next day in a closer postal office. Great service.
- NCNancy C.Oct 3, 20255.0I came to the USPS Oakland, 201 13th street location after lunch break, I needed to have an address change. It was my first time for that and the 2 females workers there was very helpful.
- NKNia KellySep 25, 20251.0The bad reviews are right. Incredibly rude employees who have an attitude that you’re even there! Customer came in after me and formed a separate line, lady at the front turned me away and helped him instead of me even though I came in first! This location needs a complete employee overhaul.
- RDRyan DalzellSep 10, 20251.0I had a passport appointment here last week. The person in charge of passports wasn't available during my scheduled appointment, so I rescheduled the next day. I come back and the passport person is on his break and won't be back for over half an hour. Very unreliable staff and scheduling, unsafe area, do your postal service elsewhere.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 201 13th St Ofc offer?
This local Post Office offers mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and you can also get your passport photo taken by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require appointments through the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at the 201 13th St Ofc USPS?
You can reserve a PO Box online quickly and securely, then complete setup in person at the Post Office with two valid IDs.
Are PO Boxes accessible after hours at this Post Office location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but specific hours may vary, so check locally.
Where can I find parking when visiting the USPS at 201 13th St Ofc?
Nearby parking options include Alcopark Parking Garage, California Parking, and Central Parking to conveniently access the Post Office.
What public transit or bike rental options are near this Post Office?
You can rent bikes at Ford Gobike (Broadway & 14th) near the Post Office for an easy way to get here and explore Oakland.
Are there any parks or attractions close to the USPS at 201 13th St Ofc?
Yes, nearby parks include Oakland Alameda County, Alco Park, and the Juan Bautista de Anza National Historic Trail, great for visiting before or after your postal errands.
Can I get professional photography services near the USPS location?
Yes, Photography by Stacie is nearby, offering professional photography services if you need portraits or passport photos.