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Visit your local Post Office™ at 195 41st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or unprofessional.
Long Wait Times
Numerous reviews mentioned long lines and slow service, often with only one employee working during peak hours.
Passport Services
There were consistent complaints about poor handling of passport appointments, including cancellations and unhelpful staff.
Mixed Experiences
While some customers had positive interactions, many others expressed frustration, indicating a lack of consistency in service quality.
PP
Pierce Macdonald Powell
Dec 19, 2025
5.0
This post office is my favorite for mailing flat rate boxes at the self-service kiosk. The machine prints the label and then I put my package in the turnstile window at the counter. Usually no waiting in line. My packages arrive at their destinations very quickly, and the cost is very reasonable. The kiosk also sells flag stamps. Lines can be long for service at the counter but they move quickly. I also like the convenience of this location which is near shops and restaurants.
JS
Jennifer Sebay
Dec 1, 2025
1.0
Warning: Do not go here beyond basic services. It will only bring you massive frustration.
The staff are impolite because they’re confused. It’s not their fault that they don’t know what they’re doing. It’s the fault of USPS for not training them well.
JP
Jesus Pedro
Oct 14, 2025
1.0
This is the second time I’ve come to this post office, and unfortunately, the gray-haired man at the counter has been very rude on both occasions. I always try to be patient and respectful, but his attitude toward customers is unacceptable. Better customer service would be appreciated.
JS
Joseph Surbo
Sep 17, 2025
1.0
Completely unprofessional and impatient. They bounced me back multiple times for my kid's passport because the picture I brought was not acceptable, then okay, then not acceptable again. Asked to make the photo there, which is supposed to be a site when they offer this service and could not do it. CARLA WHATLEY, you are the most unprofessional operator I have ever seen in my life. You should be fired; unfortunately, you'll probably just heat your seat until your pension there.
AB
Asher Burns
Sep 4, 2025
1.0
They usually have an awful attitude and will only have 1 person working even though there's a whole line of up to 10 people waiting for service. It's hard to communicate with them through the bulletproof glass, but it makes sense given their behavior. Employees aren't always properly trained on USPS rules and cannot be relied on for questions. All that said, we'll still all be going there so clearly service quality doesn't matter.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 195 41st St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 195 41st St?
Monday to Friday: 8:30 AM - 5:00 PM, Saturday: 8:30 AM - 1:30 PM, Sunday: closed.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; access hours may vary, so please check with this location specifically.
Are there other postal services nearby if I need alternative options?
Yes, USPS Piedmont and a UPS Access Point location are nearby for additional mailing and shipping services.
What nearby places can I visit before or after my Post Office visit?
You can visit Key Route Square, a nearby public plaza and park, or enjoy coffee at Caffe Trieste or Dek Doi Cafe.
Are there nearby services for counseling or mental health support?
Yes, A Home Within and Our Therapy offer community services and counseling near this Post Office.
Where can I find dining options close to the USPS location at 195 41st St?
Nearby dining includes Geta Japanese restaurant, Posh Bagel bakery, Charm Thai Bistro, Bar Cesar cocktail bar, and KronnerBurger.