United States Postal Service

3.1
76 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 490 Lake Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
490 Lake Park Ave, Oakland, CA
94610, United States

Hours

Reviews

3.1
76 reviews
5 stars
30
4 stars
8
3 stars
6
2 stars
6
1 star
26
  • MC
    Monica C
    Nov 3, 2025
    1.0
    Avoid this place at all cost lady rejected my package because the company accidentally put it hazardous label. once she found it it wasn't just said well ill just void it because it will take too long. Weird interaction and weird way of handling a package.
  • KC
    Kat Christofer
    Sep 29, 2025
    2.0
    "i told you, no stamps!" is what i heard when i reached the window after 15 minutes waiting and asked for global and love forever. um, what? when was i told this? while in line, 12 feet away with headphones on (to stay calm), and you, the clerk, behind the glass? no empathy, no apology, no prisoners. this is a post office, right? i've worked in CS before, so i don't get the default to anger and curtness to customers who pay money to fund salaries and service
  • DV
    David Vine
    Aug 20, 2025
    5.0
    Staffed by beautiful wonderful people (working under very challenging conditions due to decades of US government underinvestment and fiscal constraints).
  • RB
    Rhonda B.
    Aug 2, 2025
    2.0
    The schedule states they close at 2 pm on Saturday. I come over ant 1:15 pm and handwritten note on the door states: Closed Today, WTH! It’s not a holiday I don’t know what is going on here! I had someone drop me off here because of the congestion of the Farmers Market all to no avail. I will state that the workers here are really nice generally but I didn’t know the USPS could just randomly close for the day.
  • YR
    Yosheki R
    Jul 19, 2025
    5.0
    Great customer service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.