United States Postal Service

3.1
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 490 Lake Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
490 Lake Park Ave, Oakland, CA
94610, United States

Hours

Reviews

3.1
82 reviews
5 stars
32
4 stars
8
3 stars
6
2 stars
6
1 star
30
  • EE
    EAMH
    1 day ago
    5.0
    My experience at this post office has been good. The customer service is good and location convenient. I honestly have no complaints.
  • EW
    Elizabeth Wang
    Dec 17, 2025
    1.0
    If I could give this post office zero stars, I would. I just wanted 45 min to buy stamps. Brought my sick child hoping it'd be in and out. When at the front, I was told they ran out of stamps. PUT UP A SIGN!
  • LR
    Linda R
    Dec 13, 2025
    1.0
    Unreliable. Went here on a Saturday at 1:30 less than 2 weeks before Christmas. The post office closes at 2. I checked the USPS website before going. There was no notice on the website that it was closed, but when I got there, the door had a note on it that said "closed". Apparently, from reading the other reviews, this happens frequently. Their lobby slot to take packages was too full and the outside mailbox slot was too small to take a one inch thick package. Closed during the holidays with no warning. Super inconvenient. Also, the outside mailbox said pick up on Saturdays was at 1:45pm, but nobody came to pick up the mail at that time. What makes it worse is if you use Click-n--Ship, that service forces you to schedule a date for the package, and my label was printed for that day, so I had to find another post office that was still open. Fortunately, the Elmwood post office was open until 3. Had the buses been running late, I wouldn't have made it. Generally I go to the Piedmont post office, even though it is further for me, because this isn't the first time I have had problems at this Lake Park 94610 post office.
  • MM
    Michael
    Dec 11, 2025
    1.0
    Some of the people at this post office are just rude or cold. And maybe selectively. The lady was nice to women in front of me. After she finished helping the person in front of me another coworker came in and the women just started chit chatting with her no acknowledgment of me the next customer so I’m just patiently waiting for her to finish her conversation with her coworker. I walk up and said hello lady doesn’t say anything so I put the box in the thing she takes it processes it. I ask am I supposed to select what type of shipment I want she mumbles something I said sorry I couldn’t hear you, she doesn’t say anything so I just said can I have ground shipping and see total come up on screen and I pay. She slides me the receipt I said thanks have a nice day she says nothing. Like man total night and day from how she treated the person before me. Rude as hell.
  • KC
    Katie Chen
    Dec 9, 2025
    5.0
    Trina is the most helpful and kind person. She helped me problem solve my packaging and brought down postage cost from over $100 to $30. She went above and beyond. I love this little post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.