The UPS Store

3.3
99 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3357 in Oakland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 17th And Franklin Street.

Details

  • DeliveryNot available

Location

The UPS Store
1714 Franklin St, Oakland, CA
94612, United States

Hours

Reviews

3.3
99 reviews
5 stars
49
4 stars
6
3 stars
3
2 stars
3
1 star
38
  • MY
    mi you
    Dec 26, 2025
    5.0
    Very nice helfpul :)) !!
  • AA
    A A
    Sep 5, 2025
    5.0
    Printed the label, took package in, had it scanned, handed a receipt. Parking lot is active so beware.
  • EH
    erik huang
    Aug 1, 2025
    1.0
    Went in for a simple Amazon return. After several minutes of being ignored in an empty store, the red-haired female employee greeted me with a gracious “what do you need here” packaged with an eye roll. She goes on to get snippy with me about my phone screen brightness while trying to scan my QR code. Multiple more eye rolls and huffs through this arduous 60 second process. I told her she was rude as I walked out, which sent her off the deep end. I should’ve filmed it. Overall an above average experience at this sad excuse for a store.
  • YY
    Yasha Varshavsky (Yasha)
    Nov 22, 2019
    5.0
    The UPS at 17th a d Franklin - my home away from home! I've been a customer here for going on 5 years and have never had a problem. The employees are courteous, the services are there just as described. A great way to have a permanent address for those transitioning periods of life - great way to keep your mail separated by address! And as an added bonus - you can't beat the location - right in the heart of Oakland, California!
  • KK
    Ken
    Sep 4, 2013
    5.0
    I sent my daughter to the Franklin St. UPS Store to mail a box with a UPS return label, although I had some trepidation once I'd read some negative reviews here. Her experience was good, particularly since she forgot the preprinted label and had to access her email account with their computer and then print it. Although they charged her a couple of dollars for the computer use and printing, I thought the charge reasonable, especially since the guy there also taped the label to the package and closed and taped the package. He was prompt, and she was out quickly. Since I wasn't there, I can't say that he was warm and friendly, but he certainly was helpful.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Oakland?

The UPS Store is open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.