Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1821 in Oakland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lake Merritt And Adams Point At Perkins.
Details
- DeliveryNot available
Location
Hours
Reviews
2.7
125 reviews
5 stars
45
4 stars
4
3 stars
4
2 stars
8
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior.
Operational Issues
Many customers expressed frustration over the store not opening on time and being understaffed, leading to long wait times.
Pricing Transparency
Customers frequently complained about unexpected fees and high prices for services like printing and packaging, leading to perceptions of being overcharged.
Lost Packages
Several reviews mentioned issues with lost packages and poor tracking, raising concerns about reliability.
Management Concerns
There are mentions of poor management practices, including lack of accountability and inadequate responses to customer complaints.
- VZVanessa ZepedaNov 16, 20251.0It’s 10:15 am and its closed, with a few customers waiting outside. When it clearly says open at 10. Workers here are also very rude. Very poor customer service
- SRSelect Figure ReviewNov 11, 20251.0Not open at 1:47 in the afternoon. Maybe short staffed.
- RPRebecca PerlmanNov 1, 20251.0Made an appointment with their notary. Got confirmation in the morning. Then drove all the way over and when I showed up they’re like: oh. They’re out sick. Sorry. No call. No email. Nothing. So unprofessional
- EHEmily HarrisOct 27, 20251.0Tried to drop off packages before 4 PM on a Monday—well within business hours—but was turned away by an employee named Santos who said they were already closed because he wasn’t feeling well. Their posted hours say they’re open until 6 PM. Completely unprofessional and unreliable. Avoid this location if you actually need your packages accepted during the hours they claim to be open.
- RWRussell WagnerOct 27, 20252.0Charges $10 to put a piece of tape on a box, or you can spend nine dollars on a roll of tape! I left.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Oakland?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open Sundays from 10:00 AM to 3:00 PM. Some holidays have special hours or closures, such as being closed on November 27, December 25, and January 1. Please check their website for the latest holiday hours.
What services does The UPS Store #1821 in Oakland offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Oakland offer mailbox rentals?
Yes, mailbox services including mailbox rentals are available at The UPS Store.
Can I get notary services at The UPS Store in Oakland?
Yes, The UPS Store offers notary public services to customers.
Are there nearby dining options close to The UPS Store at 360 Grand Ave?
Yes, near The UPS Store you can find dining options such as Grandeur, a burger restaurant, Dosirak Shop, a Korean restaurant, and Ta-Ke Sushi, a sushi restaurant, perfect for a meal before or after your visit.
What nearby services are available for document shredding besides The UPS Store?
Nearby Shred Nations offers professional shredding services if you need additional document destruction options close to The UPS Store.
Are there nearby public services or legal offices near The UPS Store?
Yes, nearby you'll find the Law Offices of Jay P. Renneisen - Oakland and Nursing Home and Elder Abuse Law Center, providing legal services close to The UPS Store.
How can nearby businesses such as Jane Financial, LLC and Redwood Property complement a visit to The UPS Store?
Customers visiting Jane Financial, LLC or Redwood Property can conveniently access The UPS Store for their shipping, printing, or mailing needs during their appointments, making it easy to handle multiple errands in the Oakland Perkins area.