Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1821 in Oakland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lake Merritt And Adams Point At Perkins.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
130 reviews
5 stars
45
4 stars
5
3 stars
4
2 stars
8
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude and unprofessional behavior.
Operational Issues
Numerous complaints about the store not opening on time and being closed during posted hours, leading to frustration among customers.
Pricing Concerns
Customers expressed dissatisfaction with high printing and service fees, feeling they were being overcharged for basic services.
Lost Packages
Several reviews mentioned issues with lost packages and poor tracking, raising concerns about reliability.
- IFIlyssa FormanJan 4, 20261.0closed 45 minutes early with a line of people outside the door with no explanation
- ATaurielle trappsJan 4, 20261.0This is the worst UPS location, I returned items where it specifically said I did not need to print a label and they would print it label for free. They charged me $3.00 just to print a small label. I don’t recommend using this location. The customer service is terrible.
- RRRamiDec 31, 20251.0Make sure bring your tape or they will ask you to pay 5 bucks just to close your box! Wonderful service I say! No ?
- ADAnnjeannette DanielsDec 12, 20251.0Never open on time
- LSLandra SchererDec 1, 20254.0Customer service is good but deducting a star for the ridiculous $3 base fee they charge for printing. Then they tack on an additional charge for every page on top of that, which varies if you want black/white or color. If you’re mailing the package with UPS they should print the label for free (or at least for a reasonable fee). That is what FedEx does.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Oakland?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open Sundays from 10:00 AM to 3:00 PM. Some holidays have special hours or closures, such as being closed on November 27, December 25, and January 1. Please check their website for the latest holiday hours.
What services does The UPS Store #1821 in Oakland offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Oakland offer mailbox rentals?
Yes, mailbox services including mailbox rentals are available at The UPS Store.
Can I get notary services at The UPS Store in Oakland?
Yes, The UPS Store offers notary public services to customers.
Are there nearby dining options close to The UPS Store at 360 Grand Ave?
Yes, near The UPS Store you can find dining options such as Grandeur, a burger restaurant, Dosirak Shop, a Korean restaurant, and Ta-Ke Sushi, a sushi restaurant, perfect for a meal before or after your visit.
What nearby services are available for document shredding besides The UPS Store?
Nearby Shred Nations offers professional shredding services if you need additional document destruction options close to The UPS Store.
Are there nearby public services or legal offices near The UPS Store?
Yes, nearby you'll find the Law Offices of Jay P. Renneisen - Oakland and Nursing Home and Elder Abuse Law Center, providing legal services close to The UPS Store.
How can nearby businesses such as Jane Financial, LLC and Redwood Property complement a visit to The UPS Store?
Customers visiting Jane Financial, LLC or Redwood Property can conveniently access The UPS Store for their shipping, printing, or mailing needs during their appointments, making it easy to handle multiple errands in the Oakland Perkins area.