Brand Certified
The UPS Store
2.6(136 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
360 Grand Ave, Oakland, CA
94610, United States
Certified by The UPS Store • Mar 01, 2026
(510) 835-1209
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/oakland/360-grand-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1821 in Oakland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lake Merritt And Adams Point At Perkins.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.6
136 reviews
5 stars
45
4 stars
7
3 stars
4
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Pricing Issues
Customers frequently complained about high and unclear pricing for services, particularly for printing and packaging.
Operational Hours
Numerous customers reported that the store often does not open on time or closes early, leading to frustration.
Staffing Problems
Several reviews mentioned understaffing, resulting in long wait times and inadequate service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
- EMEric MFeb 23, 20261.0¡Warning: don't print here! They charge a $4 fee, plus $1 per page for black and white. 🤯 They don't have a sign near the printer stating those prices, so by the time I found out it was too late. $26 for nothing. This is criminal.
- ACAlyssa CuellarFeb 22, 20261.0Horrible service and incredibly rude. My access package said it was delivered, and the girl couldn't find it, and said "come back tomorrow." Didn't offer to look it up on her end or actually do any work to help me locate the package. Would give 0 ⭐ if possible
- DLDaniel LuceroFeb 18, 20261.0$5.11 to receive an email and print a label.
- THTae HaFeb 12, 20261.0This store is quintessential of nasty customer service, nostalgic of the time people showed customers service and friendly. I encountered one employee not only unfriendly , but ask for $5.00 for a piece of packing tape.
- JHJohn HarrisFeb 10, 20264.0Live close by and have been coming here for over 10 years. Service got very bad over the pandemic because of short staff and poor management. Last few years they have really turned this location around with updates to the layout and new staff that are helpful and on top of things. Still a very busy location so better to go off hours or you can expect a wait. But felt comfortable enough to get a mailbox here again and have had a good experience with the new team.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Oakland?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open Sundays from 10:00 AM to 3:00 PM. Some holidays have special hours or closures, such as being closed on November 27, December 25, and January 1. Please check their website for the latest holiday hours.
What services does The UPS Store #1821 in Oakland offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, checks, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Oakland offer mailbox rentals?
Yes, mailbox services including mailbox rentals are available at The UPS Store.
Can I get notary services at The UPS Store in Oakland?
Yes, The UPS Store offers notary public services to customers.
Are there nearby dining options close to The UPS Store at 360 Grand Ave?
Yes, near The UPS Store you can find dining options such as Grandeur, a burger restaurant, Dosirak Shop, a Korean restaurant, and Ta-Ke Sushi, a sushi restaurant, perfect for a meal before or after your visit.
What nearby services are available for document shredding besides The UPS Store?
Nearby Shred Nations offers professional shredding services if you need additional document destruction options close to The UPS Store.
Are there nearby public services or legal offices near The UPS Store?
Yes, nearby you'll find the Law Offices of Jay P. Renneisen - Oakland and Nursing Home and Elder Abuse Law Center, providing legal services close to The UPS Store.
How can nearby businesses such as Jane Financial, LLC and Redwood Property complement a visit to The UPS Store?
Customers visiting Jane Financial, LLC or Redwood Property can conveniently access The UPS Store for their shipping, printing, or mailing needs during their appointments, making it easy to handle multiple errands in the Oakland Perkins area.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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