The UPS Store

4.4
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7080 in Oakland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5627 Telegraph Ave, Oakland, CA
94609, United States

Hours

Reviews

4.4
168 reviews
5 stars
139
4 stars
3
3 stars
3
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, providing excellent customer service.

Service Variety

Customers appreciate the wide range of services offered, including shipping, notary, and passport photos.

Efficiency

Many reviews highlight the quick and efficient service, even during busy times, with minimal wait times reported.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding additional charges for services like printing and packaging.

Mixed Experiences

While most reviews are positive, there are a few negative experiences regarding specific service issues and staff interactions.
  • BS
    Brown Skin
    Jan 2, 2026
    2.0
    I was going to give them 4 stars, until the guy called me "sir" on the way out the door. I'm not a white man I'm a black woman, I don't look like no white man. I don't mess with other woman and I'm not a lesbian either. But I see they look down on me, and even wanted two pieces of ID. I don't like that the place is right next door to a nasty Homeless Encampment, the street looks very filthy and nasty. They only have about 2 or 3 parking spaces in front of the place, then you're in front of the homeless encampment., So I parked across the street and there's this homeless guy sitting on my car. If I could I would prefer to have a PO box somewhere else. This place looks dangerous., & unsafe to come to check your mail.
  • CC
    Claudia Carlson
    Dec 26, 2025
    5.0
    In addition to efficient packaging services, this location offers passport photos, paper shredding and notary services, all of which we have taken advantage of over the years. The owner and staff are very customer oriented and friendly. Highly recommend!
  • FB
    Fanny Boyer
    Dec 19, 2025
    5.0
    This is hands down the busiest store every time I visit there’s always a line but the two incredible sisters who run it manage everything so smoothly. They are always patient, smiling, efficient, and incredibly helpful, especially with taping and handling my returns. Truly amazing service and very much appreciated every time.
  • NM
    Nik Maksimov
    Dec 12, 2025
    1.0
    First time visiting this branch: (idk name) female-rep refused to take an Amazon return, trying to make an unnecessary upsale of tape. I shook the box upside down to show nothing falls out and all is secured, but she still refused. I came to the nearby closest UPS, and they took it without any problem. This store policy is $1.99 > satisfied customer, so here is my negative review to show other UPSs don’t do that
  • PV
    Paul Vawter
    Nov 25, 2025
    5.0
    A real person actually answers and answers promptly when you call. They're very knowledgeable and helpful and are very much on top of helping any/all customers that walk through the door. Dealt with all kinds of things at so many other places trying to get passport photo. I'll only come here from now on for any service they provide. Good prices too.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #7080 in Oakland?

The UPS Store #7080 is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 4:30 PM.