The UPS Store

Reviews

• TD

  Trudy Day

  2 days ago
  5.0
  I am sorry to hear of the last 2 negative reviews. I HAVE USED THIS STORE FOR 15 - 20 YEARS. I was there when the man with the pony tail was not kind. Yes - this was wrong. BUT - IN ALL OF THE 15 - 20 YEARS IN WHICH I HAVE USED THIS UPS STORE, THIS WAS THE ONLY TIME I HAVE EVER SEEN THIS HAPPEN WITH THIS EMPLOYEE. THE (literally) 100's OF TIMES I HAVE BEEN THERE THROUGHOUT ALL OF THE YEARS BETWEEN 2006 - 2026 - THIS EMPLOYEE, ALONG WITH ALL OF THE OTHER EMPLOYEES HAVE BEEN EXCELLENT IN THEIOR BEHAVIOR, SERVICE AND EFFICIENCY! I ALWAYS go to this UPS store, as I have found the other UPS stores not as EXCELLENT as this one. We ALL have bad days in which we do and say things which we regret. DO NOT judge this man or this store for this one incident! And yes, sometimes they open a few minutes late, but I tell you again - who has not been late to their job because of the constant difficulties of traffic when traveling from out of town?! Yes - it's important that businesses open on time, but you have to realize that humans open businesses and deal with customers day in day out, year after year. Please - realize that this is an EXCELLENT UPS STORE - I KNOW - as a regular customer who has been there, literally, 100's and 100's of times all of these years. Appreciate what this UPS store is and who the employees truly are - Hardworking, Efficient, Polite people!
• RS

  reza sadoddin

  Apr 16, 2026
  1.0
  I should have checked the recent reviews first, as it seems my experience is now the norm here. Despite arriving at 8:30 AM, the doors remained locked for nearly 20 minutes. When the staff finally opened up, there was no apology for the delay. Instead, the employee was incredibly impolite and acted as if answering a simple question was a massive burden. Based on the lack of professionalism and total disregard for posted hours, this location seriously needs a management overhaul or a complete re-staffing.
• DP

  Damaris Perez

  Mar 26, 2026
  1.0
  Worst ups I have ever been had a notary appoint at 1pm the man at the counter yelled at me that the notary Doug who is also the owner was not gonna be available until 1:30pm. Asked why have an appointment at 1 if you won’t be available he said the Notary had nothing to do with the store, but the notary is the owner make it make sense I ended up taking my business to Postal Annex where they were helpful and kind.
• KZ

  Kaelyn Zatto

  Jan 31, 2026
  1.0
  I was in last Tuesday and the tall man with dark hair and ponytail was absolutely unprofessional and extremely disrespectful. He was condescending and hostile towards this woman for asking a simple question. He tried to get the customer he was helping to join in and agree with him. That customer was clearly uncomfortable. He then continued to talk badly about her until she just walked out. I have never seen someone demonstrate such inappropriate behavior in a customer facing role in my life. She asked a simple question and he tried to humiliate her. I walked out as well. I won't support a business who treats their customers this way.
• VA

  Victoria A.

  Jan 15, 2026
  2.0
  This is the second time in the past month, I’ve arrived at 8:30 (opening time), and stood here for some time because the doors are still locked and nobody is inside. Employees are constantly late at this location, and then impolite. As I’m typing it’s still locked with no sign of staff inside.

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