United States Postal Service

2.1
95 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1537 S Novato Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1537 S Novato Blvd, Novato, CA
94947, United States

Hours

Reviews

2.1
95 reviews
5 stars
19
4 stars
6
3 stars
5
2 stars
5
1 star
60
  • AR
    Adriana Rocha
    6 days ago
    1.0
    I foward my mail from Ygnacio woods ct to Simmons Novato on 10/29/25 in person at this post office they did something wrong I don’t think they never process it bc I got a cod to ca k and verify my self in person I did that however when I talk to supervisor it wasn’t very helpful she went on back come back and said was 2 request they must did something wrong and don’t want to say snd knowledge it. I need help with Attorney to take this post office to court from wrong doing seriously!!!! It had been 25 days then when I go online or call Sacramento is no history they can’t see anything !!! What did they do ???
  • SS
    sqrlgirl
    Aug 29, 2025
    5.0
    Friendly Postal Workers, clean office, and many services available. Always busy, so be prepared for a bit of a wait.
  • TR
    Tatyana Rijkova
    Aug 22, 2025
    5.0
    I’ve had a very positive experience in this post office. The staff were friendly, professional and very time efficient. There was a small line and people were coming in after me. I was mentally prepared to be stuck there for 15+ mins waiting in a line, but it took me less than 5 mins to send out documents that I’ve packed there as well. I highly recommend this post office, just communicate clearly what kind of service you are looking for.
  • KS
    Kevin Scott
    Aug 14, 2025
    2.0
    2 stars as I left with what I came here for. Just took forever...
  • E_
    Edwin _.3
    Jul 15, 2025
    1.0
    I’m writing to share a concern regarding my experience at your post office on Tuesday, July 15. I had been informed on Monday, July 14, that passport renewals were handled on a first-come, first-served basis starting at 3:15 PM. Following that instruction, I arrived at the post office at that time to renew my passport. Unfortunately, when I approached the counter, I and several others were met with a staff member who appeared visibly upset and overwhelmed. She raised her voice from across the counter, stating that she hadn’t had a lunch break and told me to speak with her supervisor if I had any concerns. She then walked away, leaving a number of customers without assistance. I understand that everyone has difficult days and that staff need proper breaks, but the manner in which this situation was handled felt unprofessional and left me and others feeling uncomfortable and dismissed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.