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United States Postal Service

2.8
(136 reviews)

Business Details

14011 Clarkdale Ave, Norwalk, CA
90650, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14011 Clarkdale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14011 Clarkdale Ave, Norwalk, CA
90650, United States

Hours

Reviews

2.8
136 reviews
5 stars
50
4 stars
7
3 stars
9
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the passport department, leading to a negative experience.

Long Wait Times

Frequent complaints about long lines and slow service, with only one employee available during peak hours.

Incompetence

Numerous reviews highlighted issues with lost packages, incorrect deliveries, and poor handling of passport applications.

Mixed Experiences

While many reviews were negative, some customers praised individual staff members for their helpfulness and efficiency.
  • SL
    Sagar Lakhani
    Feb 8, 2026
    1.0
    The customer service could use improvement. Long lines at the Post Office are far too common unfortunately and there are not enough employees who can handle the long lines. Wait times can be extremely long. Parking is somewhat difficult to find, especially when you just want to handle a quick task and be in and out of the place.
  • DR
    Daniel R-F
    Dec 9, 2025
    1.0
    One of the worst Post Offices I've ever visited. They're careless, rude and when you challenge them with their own information, they tell you to "try a different post office" specially for anything related to passports, worst than DMV employees.
  • GB
    Genesis Bail
    Oct 13, 2025
    3.0
    The post office is closed on October 13 for Columbus Day. The online says it’s open .
  • JB
    Joe Bachaalany
    Feb 9, 2025
    1.0
    So disappointing, zero customer service and rude.
  • AC
    Alberto Colmenares
    Sep 14, 2019
    5.0
    Fast and helpful staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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