Business Details
About
Water Cooler Supplier
Easy to use and conveniently located outside RALPHS 127. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Reviews
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- SRSajjad H RizviJun 5, 20251.0**⭐ 1 Star – Terrible Service, Unreliable Company** I rarely write reviews, but my experience with Primo/ReadyRefresh water delivery in the Northridge/Porter Ranch area was *beyond frustrating*. If you're considering using them—*don’t*. First off, their **delivery schedule is a joke**. They miss deliveries without warning, and when you try to contact customer service, you're either stuck on hold forever or get bounced around between agents who clearly have no clue what’s going on. I had to call **multiple times** just to get a simple water delivery that I paid for in advance. When the water *finally* arrived, it was **left in the wrong location**, and a few bottles were **damaged**—with no apology or compensation. One time, they even left the bottles *blocking my front door* like it was a prank. And don’t even get me started on **billing issues**. Charges show up randomly, and if you cancel, they still keep trying to bill you. It feels like a scam. Their “subscription” is more like a trap. Bottom line: if you want **unreliable deliveries, rude customer service, and a billing nightmare**, Primo/ReadyRefresh is the perfect disaster. Save yourself the headache and find a local provider who actually values their customers.
Frequently Asked Questions About Primo Water Refill
What is Primo Water Refill and what services does it offer?
Primo Water Refill is a self-serve water refill station providing fresh filtered drinking water in 1, 3, or 5-gallon sizes, conveniently located outside RALPHS 127 in Northridge, CA.
Where is Primo Water Refill located?
It is located at 19781 Rinaldi St., Northridge, CA 91326, outside the RALPHS supermarket.
What hours is Primo Water Refill open?
The water refill station follows the retailer location hours of RALPHS grocery store.
What payment options are accepted at Primo Water Refill?
They accept American Express, Apple Pay, Cash, MasterCard, and Visa.
What products are available at Primo Water Refill?
Customers can refill or purchase 3-gallon and 5-gallon water jugs, including empty jugs for refill.
Which languages are supported at Primo Water Refill?
Services are provided in English and Spanish.
How can I contact Primo Water Refill for more information?
You can contact them via phone at +18442377466 or email at social@primowater.com.
Are there any nearby places where I can grab a coffee or meal before or after refilling water?
Yes, there is a Starbucks and Mediterranean Bistro nearby where customers can enjoy coffee or a meal.
If I need banking or financial services close to Primo Water Refill, where can I go?
Nearby financial services include U.S. Bank ATM, Logix - Porter Ranch Branch credit union, LibertyX Bitcoin ATM, and Coinme ATM.
What other useful services or shops are near Primo Water Refill that a customer might find helpful?
Nearby useful services include Western Union for money transfers, California DMV Kiosk for DMV needs, UPS Access Point for shipping, and KeyMe Locksmiths for locksmith services.