United States Postal Service

1.6
154 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7035 Laurel Canyon Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7035 Laurel Canyon Blvd, North Hollywood, CA
91605, United States

Hours

Reviews

1.6
154 reviews
5 stars
17
4 stars
4
3 stars
6
2 stars
8
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Delivery Issues

Many customers reported lost or undelivered packages, with claims of packages marked as delivered but never received.

Long Wait Times

Customers frequently mentioned long wait times due to understaffing, with only one employee available during busy hours.

Inconvenient Hours

The post office has limited hours, closing early and often not aligning with customer needs.

Staff Attitude

Several reviews noted that staff members displayed a lack of care and professionalism, contributing to overall dissatisfaction.
  • SS
    spazzalyn shmazzalyn
    Dec 15, 2025
    1.0
    The mail carrier marked my package as delivered but it was never delivered. I know this because the Supervisor from the North Hollywood location, Johnathan, called me and told me that he spoke to the carrier and confirmed that the package was still in their possession and it was going to be delivered. It has yet to be delivered even though I waited an extra week and called the North Hollywood location to understand when exactly my package was set to be delivered. I left word with a worker who assured me they left a message for the Supervisor Johnathan to call me back but it is another week later and I have yet to hear from him or have my package, which it's contents had a dollar amount of nearly $300.00. So at this point I guess the USPS is just blatantly stealing from their customers?? If this was a hostage situation I feel like they would have at least asked for some form of ransom but instead I just have silence and now have to file a charge back on a company that thought they could trust the USPS with their business.
  • KC
    Katherine E. Chavez
    Dec 1, 2025
    1.0
    HORRIBLE HORRIBLE CUSTOMER SERVICE!!!! I SHOWED UP EXACTLY AT 2:55-2:59PM AND OSCAR MONROY (WORKER)WAS NOTHING BUT BEING RUDE SAYING THAT HE WAS CLOSED. HE BEGAN YELLING, ROLLING EYES, SIGHING, SNAPPING AT CUSTOMER TO GET OUT. HE BEGAN SAYING "COME ON YOU TOO! COME ON I HAVE TO GO FEED MY KIDS, WALK MY DOG, SEE THE MISTRESS, AND FEED MY DOG NO YOU NEED TO LEAVE I'M CLOSED GET OUT! GET OUT!" IF HE WAS CLOSED HE SHOULD HAVE LOCKED THE DOORS HE IS GETTING PAID TO SERVICE PEOPLE NOT YELL AND KICK OUT. IF YOU ARE CLOSED LOCK THE DOOR BUT DON'T GIVE PEOPLE ATTITUDE NOR YELL AT THEM.
  • BE
    babys and more for ever
    Dec 1, 2025
    1.0
    I was here this morning and a male rude clerk was there , they should close this place, every time is a terrible experience, now for sure never coming back
  • GN
    Gina Noh
    Nov 24, 2025
    2.0
    11/24 around 11am... Woman worker works really slowly;;;
  • SR
    Sharese Robinson
    Oct 23, 2025
    2.0
    I was trying to send a box but they didn’t have any tape. They said they were not a full service post office. They suggest I should go and buy some tape at a store which was very inconvenient.. So please your own tape if you’re trying to send a box.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.