Brand Certified
The UPS Store
4.6(648 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
13027 Victory Blvd, North Hollywood, CA
91606, United States
Certified by The UPS Store • Mar 01, 2026
(818) 747-2431
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/north-hollywood/13027-victory-blvd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6917 in North Hollywood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Victory Plaza.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.6
648 reviews
5 stars
572
4 stars6
3 stars3
2 stars9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, helpful, and accommodating, there were also numerous complaints about rude behavior and poor service experiences.
Pricing Issues
Several reviews highlighted dissatisfaction with additional charges for basic services, such as printing labels and using tape, leading to frustration among customers.
Staff Performance
Certain employees, particularly Ali and others, received high praise for their exceptional service, while others were criticized for being unhelpful or rude.
Convenience
The location's proximity and extended hours were appreciated, but issues with package availability and service delays were noted as points of concern.
- OJOlivia JoncichJan 10, 20265.0The staff at this store were extremely helpful today when I went in to complete a Certifix Live Scan fingerprinting. I had already driven to two other locations where the fingerprinting machine was not registering my prints despite many attempts. The staff at this store were incredibly patient and did everything possible to help me complete the fingerprinting process. I’m so grateful and will definitely be back in the future, thank you!
- SISandra IsomJan 9, 20265.0Thank you for Ali. Prompt corteous with a smile. I'm in pain from knee swelling, but he put a smile on my face ❤️
- SPsandy perezDec 24, 20252.0They are close by my house but some employees can be rude. Idk if it’s just they haven’t been trained to deal with customers or if it’s a cultural thing. But they have hard time smiling. I wasn’t greeted, or told where to place my package , but then given an attitude like I should know where to place my packages. Like I didn’t know just leaving my package at the counter without getting at least a slight nod of acknowledgement was ok to do. Just ruins the over all experience of dropping off packages. All I can say is they can do and be better.
- AWaustyn wardDec 16, 20251.0I wanted to return a Verizon WiFi box and they gave me such a hard time!! They wanted me to print a label for $2.25, buy a box for $6, and more. The lady that helped me was incredible rude - the men that also assisted were fine though. I went to an actual Verizon store and they told me that all they had to do was scan the QR code on the bottom of the box and take it from me!! These people are scammers!!
- AVAmAnDa VargasDec 3, 20252.0This location has never given me an issue. However today something happened. This place is my UPS pick up point since it’s very close to my house. I was expecting a very important package today but all of the sudden I got a message saying this pick up stop was not available, I want to think maybe they have too many packages and people are not picking up? But still now I missed that package and I have to figure out what to do and where to send it next. Again this might not be their fault but still extremely annoying
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6917 in North Hollywood offer?
The UPS Store #6917 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #6917?
The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is The UPS Store #6917 located?
It is located at 13027 Victory Blvd, North Hollywood, CA 91606, USA, inside Victory Plaza.
What payment methods are accepted at The UPS Store #6917?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6917 offer mailbox rental services?
Yes, they provide mailbox rental services for mail and packages.
Is The UPS Store #6917 open on holidays?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Day (Jan 19). It operates with regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
Are there nearby places where I can shop for pet supplies after visiting The UPS Store?
Yes, you can visit Petco or Just Food For Dogs, both close to The UPS Store, for pet supplies and food.
What nearby places can help me with shredding or professional document services if needed?
Shred Nations is a nearby provider of shredding services and professional document handling close to The UPS Store.
Are there dining options near The UPS Store #6917 where I can grab a meal?
Yes, nearby dining options include Subway for sandwiches, Poke Home for sushi and Japanese cuisine, El Bacano for Dominican and Caribbean food, and Uncle Tony's Pizza for quick pizza meals.
How can nearby places like CVS Pharmacy or Citibank enhance my visit to The UPS Store?
You can conveniently visit CVS Pharmacy for medical supplies and prescriptions, or Citibank for banking services, all located near The UPS Store, making multi-tasking trips easier.
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