Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in North Hills, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
523 reviews
5 stars
262
4 stars
69
3 stars
34
2 stars
29
1 star
129
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported that delivery drivers failed to attempt delivery, often claiming attempts were made when they were not.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were described as rude and unprofessional.
Efficiency
Many customers experienced long wait times and slow service at the location, leading to frustration.
Staff Competence
There were complaints about staff not following procedures correctly, leading to issues with package pickups and shipping.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
- ZZZySteMax4 days ago5.0Professionals on every aspect of the shipping business
- GAGloria AzurdiaNov 15, 20251.0Second time that I didn’t receive my package because they said they tried to deliver and no one was home. I was home both times. Never received a phone call. Looks like this is an ongoing theme with the delivery drivers at this location.
- CCChristyNov 14, 20252.0I am absolutely dumbfounded how this happens twice. Last Christmas was the 1st time. I was recieving a lot of deliveries for the holidays and I just happen to be coming back from the store saw a fed ex truck pull maybe 200 ft just past my apartment building , the driver got out to the curb took a Pic and left...then the notification came "missed delivery " I open the fed ex app and yep there's a Pic of my apartment building with me standing out front, but I wasn't home 🤣🤣 busted yet still had a job smdh.Then yesterday same minus the picture with me in it, same spot the driver pulled up took a Pic of the front of my building 200 ft past my building saying I wasn't home. Straight LAZY they just don't want to gain access to the secured apartment building, there is even a call box with a note that says for delivery dial *** and someone will let you in. Now I have to hold the package at a facility, oh ya I didn't mention i just had neck surgery and am due to have spine surgery in January, needless to say it's not easy to get around. I will be contacting district Fed Ex , once ok a bad day happrned... twice he should be terminated
- SAScott AustinNov 5, 20251.0WORST DRIVERS! DO NOT FOLLOW DOOR INSTRUCTIONS ONLINE OR PRINTED ON FRONT DOOR OF HOUSE! SPECIFICALLY A DRIVER NAMED "SEFERINO." MULTIPLE COMPLAINTS TO CORPORATE 3+ AND THIS DRIVER IS STILL EMPLOYED DELIVERING TO NICE AREAS OF THE VALLEY! 2 DAY AIR PACKAGES TURN INTO 6 DAY FIGHTS O ER THE PHONE W/FED-EX ALONG WITH MONTHS OF COMPLAINTS!
- MBMark BellOct 11, 20255.0I had a very good experience here. There was no long line, plenty of handicap parking which I need. The weight was minimal. I was done in less than 5 minutes. I will most definitely be visiting this location again.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in North Hills offer?
FedEx Ship Center offers packing supplies, boxes, and FedEx shipping services including expedited, standard, and economy shipping.
Where is FedEx Ship Center located?
It is located at 16633 Schoenborn St, North Hills, CA 91343, USA.
What are the business hours of FedEx Ship Center in North Hills?
The center is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sunday.
What payment options are accepted at FedEx Ship Center?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I schedule a residential delivery or hold my shipment for pickup at FedEx Ship Center?
Yes, you can have FedEx shipments held for pickup or schedule your residential delivery using FedEx Delivery Manager services at this location.
What FedEx brands are available at the North Hills Ship Center?
Available FedEx brands are FedEx Express, FedEx Ground, and FedEx Freight.
Is there a FedEx app available for managing shipments?
Yes, FedEx has an app available for both iOS and Android platforms to manage shipments conveniently.
What nearby FedEx facilities are close to the North Hills Ship Center?
Nearby FedEx facilities include FedEx Pick Up, FedEx World Service Center, and Fedex Staffed shipping locations, which can provide additional shipping and pickup options.
What other businesses are near FedEx Ship Center that customers might find useful?
Nearby are Valley Drapery for home improvement needs, Moore Industries International for industrial supplies, and GamesKraft for toy and hobby shopping, which customers can visit before or after their shipping errands.
What transportation options are near FedEx Ship Center for easy access?
Near FedEx Ship Center you can find Van Nuys Flight Center airport terminal, KVNY North airport, and Jetboy Helicopter Tours, which can assist customers with various transit and travel needs.