FedEx Ship Center

3.6
529 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in North Hills, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
16633 Schoenborn St, North Hills, CA
91343, United States

Hours

Reviews

3.6
529 reviews
5 stars
266
4 stars
69
3 stars
34
2 stars
29
1 star
131

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported that delivery drivers failed to attempt delivery, often claiming they did without any actual attempts made.

Customer Service

Feedback highlighted a mix of experiences with staff; while some were praised for their helpfulness, others were criticized for being rude and unprofessional.

Efficiency

Customers noted long wait times and slow service at the location, with many expressing frustration over the lack of urgency from staff.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with specific staff members who provided excellent service.
  • EC
    Edwin Cruz
    Dec 28, 2025
    5.0
    Not bad this place is always empty because. They provide fast service.
  • CR
    Cannyon Ramos
    Dec 27, 2025
    5.0
    A lovely woman named Candy helped me a great deal with a holiday package. Thanks to her my Christmas was saved.
  • AA
    Allen
    Dec 20, 2025
    1.0
    Horrible place, visited Dec 20, 2025 about 4pm No steps in the store for a while, only about 10 customers waiting for service. No steps showed up then a lady came out from inside and not even say hello or asking for service. Her face looked angry. We didn't know what happened there. That was something I couldn't understand. There was a sign "manager in duty". I don't think so, FedEx lied. If a manager is there then it will not happen. I was there for a while, nothing happened. Finally left because I didn't want to waste time in the busy season with unprofessional workers. Probably they need a good manager.
  • SN
    SFV Networks
    Dec 11, 2025
    5.0
    Easy in and out
  • GV
    Guy Valentino
    Nov 28, 2025
    1.0
    Would like to file a complaint and my terrible experience with FedEx this morning coming from the North Hills California facility.. . I watched the whole thing happen from my surveillance camera at home. I seen the driver drive past my apartment. I looked over my balcony and the driver took a picture of an empty parking spot and claimed I wasn’t home and that the driver left a ticket on the door and there was no ticket on the door. However, there was nothing fedex were able to do about it. I’m very disappointed and hope this gets corrected for a future deliveries for people out there.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in North Hills offer?

FedEx Ship Center offers packing supplies, boxes, and FedEx shipping services including expedited, standard, and economy shipping.

Where is FedEx Ship Center located?

It is located at 16633 Schoenborn St, North Hills, CA 91343, USA.