Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1801 Town And Country Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported extremely long wait times, often exceeding an hour, with only one or two employees working at the counter.
Staff Attitude
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Package Handling
Numerous complaints about lost or damaged packages, with customers expressing frustration over the handling of their mail.
Management Issues
Many reviews pointed to a lack of adequate staffing and poor management decisions, contributing to the overall negative experience.
Passport Services
While some customers had positive experiences with passport services, others reported significant delays and unhelpful staff.
KL
KIMLEANG LIM
2 days ago
1.0
Appointment was 11:30, arrived at 11:20. It’s 12:20 and still waiting for a passport clerk.
YZ
yue zhang
Nov 8, 2025
1.0
My mother's green card, the post office staff said it had been delivered, but we really didn't receive it! Very important thing, looking forward to every day, but today I got that the staff of the post office on October 8th had been delivered, and only then did I find the tracking number, but we really didn't receive it! I went to the post office today to ask, but I couldn't find it, and I really had to suspect that the courier had stolen the green card!😭
JL
Janet Lee
Oct 8, 2025
2.0
Am getting mail for other addresses, 3 times in 2 weeks. And I take that mail to the addresses on the mail and they also say they’ve been getting mail and packages for other addresses. What’s going on, they don’t want to do their job right? So easy to do job right.
JO
Jonathan O.
Sep 28, 2025
5.0
I see so many bad comments but for my own experience, the guy at the passport section treat us efficiently, and professionally , over all i had a good experience
KD
Kimberlee Drury
Sep 19, 2025
1.0
Horrible no AC line out the door, mail pick up door closed during open hours stating get in line. Worst post office in American.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service location at 1801 Town And Country Dr in Norco offer?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport applications, gift cards, and more.
Can I submit a first-time U.S. passport application at this USPS location?
Yes, thousands of Post Offices including this location accept first-time passport applications for the U.S. Department of State.
Do I need an appointment for passport services at this Post Office?
Yes, most locations including this one require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
Does this USPS location provide passport photo services?
Passport photo services are available by appointment; you need to schedule online before visiting.
What are the operating hours of the United States Postal Service in Norco?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online at the USPS website and complete the setup in person with valid ID at this location.
Are PO Boxes accessible after normal business hours at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary, so check with the local Post Office.
What nearby places can I visit after my trip to the USPS Post Office for added convenience or leisure?
You can visit Norco Public Library or Frank Hall Community Library for reading, Cowboy Joe’s Sports Saloon and The Derby Room Norco if you want to enjoy some food and drinks, or the California Department of Motor Vehicles if you need DMV services nearby.
Are there fitness options near the USPS location in Norco?
Yes, Norco Fit Body Boot Camp and UMHFA offer fitness and mental health boot camp services nearby you can check out before or after your visit.
Where can I find automotive or repair services close to the Post Office in Norco?
Nearby automotive services include Mr. Tint Window Tinting, Mr. Tint automotive repair, Advanced Towing, and Norco Cycle for bike repair and maintenance.