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United States Postal Service

2.4
(161 reviews)

Business Details

1801 Town And Country Dr, Norco, CA
92860, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1801 Town And Country Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1801 Town And Country Dr, Norco, CA
92860, United States

Hours

Reviews

2.4
161 reviews
5 stars
47
4 stars
7
3 stars
6
2 stars
8
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding an hour, with only one staff member available to assist.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Package Handling

Several reviews mentioned issues with lost or damaged packages, leading to customer frustration and distrust.

Management Issues

Many customers expressed concerns about poor management and staffing levels, suggesting a need for better organization and more employees.
  • CW
    Camber White
    3 days ago
    1.0
    Do yall ever scan things?! Slowest post office ever. Smh
  • EH
    Erin H
    Jan 13, 2026
    1.0
    I’ve called this place 10x in several days and there’s no answer. They misdelivered or stole a package I sent and there’s no one to help me resolve it. I will be reporting this location.
  • ED
    Evelyn Dai
    Dec 31, 2025
    1.0
    Long long line, slow service, missing staff, save yourself time and go somewhere else. Had a passport appt. and came in on time only to find out that we still have to wait in line. Plus this post office that doesn’t have a printer so if you ever need to print out things you’ll need to go to another location and wait in line for longer to get yourself a copy. The guy works at the passport counter does a good job but the overall procedure and the way they do things are just so dumb and inefficient.
  • JB
    Jesse Beans
    Dec 22, 2025
    5.0
    I have been using this office for all of my shopping needs and they are the best!!! The staff is helpful and friendly, everything gets where it needs to go and usually very quickly. I usually only buy stamps now and again, because I like all of the seasonal options, and do most of my own shipping labels at home for drop off. One time I had to call in because I thought I made a shipping error and was able to quickly get someone on the line, who put my mind at ease and was really cool about it all. I am thankful for this office and it's staff, as they are a pillar of our local community and really have been so helpful in all of my shipping needs!!
  • JC
    Jennifer Collazo
    Dec 6, 2025
    1.0
    Saturday 12/6 @ 10am. A line out the door and only one person at the counter. This has to be the most mismanaged post office, because it’s always this way. If they see a long line have all the counters available. And those who help one are not that friendly. Sour faces and indifference

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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