Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1801 Town And Country Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
159 reviews
5 stars
48
4 stars
6
3 stars
6
2 stars
8
1 star
91
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Customers frequently reported excessively long wait times, often exceeding an hour, due to insufficient staffing.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Service Efficiency
Many reviews highlighted inefficiencies in service, including mismanagement of appointments and slow processing times.
Lost Packages
Several customers expressed frustration over lost packages and poor handling of mail, leading to significant issues.
Mixed Experiences
While some customers had positive interactions, the overall sentiment leaned towards dissatisfaction with service quality.
- EDEvelyn DaiDec 31, 20251.0Long long line, slow service, missing staff, save yourself time and go somewhere else. Had a passport appt. and came in on time only to find out that we still have to wait in line. Plus this post office that doesn’t have a printer so if you ever need to print out things you’ll need to go to another location and wait in line for longer to get yourself a copy. The guy works at the passport counter does a good job but the overall procedure and the way they do things are just so dumb and inefficient.
- JBJesse BeansDec 22, 20255.0I have been using this office for all of my shopping needs and they are the best!!! The staff is helpful and friendly, everything gets where it needs to go and usually very quickly. I usually only buy stamps now and again, because I like all of the seasonal options, and do most of my own shipping labels at home for drop off. One time I had to call in because I thought I made a shipping error and was able to quickly get someone on the line, who put my mind at ease and was really cool about it all. I am thankful for this office and it's staff, as they are a pillar of our local community and really have been so helpful in all of my shipping needs!!
- JCJennifer CollazoDec 6, 20251.0Saturday 12/6 @ 10am. A line out the door and only one person at the counter. This has to be the most mismanaged post office, because it’s always this way. If they see a long line have all the counters available. And those who help one are not that friendly. Sour faces and indifference
- GRGena refatDec 2, 20251.0I’ve never left a bad review before because I don’t like hurting anyone’s business, but I had a really bad experience here. I’ve come twice. The first time, the line wasn’t long but I still waited about 25 minutes. I gave it another chance today and was relieved it wasn’t crowded. I had a box with two items to return. The box wasn’t taped, and every other place has always taped it for me — even during my first visit here. But today the employee refused to help unless I bought tape and stepped aside to tape it myself, then came back in line. I explained this has never been required anywhere, but she still insisted. It was unnecessary, unprofessional, and honestly disappointing.
- MRMark RodriguezDec 2, 20251.0No point in having an appointment. No one will be here to help you . Old bald guy starts his break as the line gets longer. Definitely choose a different post office . Go out of you wat to avoid this place . Only here because the old lady that did my passport messed it up and now I have to resubmit . Definitely needs to hire people that know what they are doing. And can be helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service location at 1801 Town And Country Dr in Norco offer?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport applications, gift cards, and more.
Can I submit a first-time U.S. passport application at this USPS location?
Yes, thousands of Post Offices including this location accept first-time passport applications for the U.S. Department of State.
Do I need an appointment for passport services at this Post Office?
Yes, most locations including this one require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
Does this USPS location provide passport photo services?
Passport photo services are available by appointment; you need to schedule online before visiting.
What are the operating hours of the United States Postal Service in Norco?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online at the USPS website and complete the setup in person with valid ID at this location.
Are PO Boxes accessible after normal business hours at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary, so check with the local Post Office.
What nearby places can I visit after my trip to the USPS Post Office for added convenience or leisure?
You can visit Norco Public Library or Frank Hall Community Library for reading, Cowboy Joe’s Sports Saloon and The Derby Room Norco if you want to enjoy some food and drinks, or the California Department of Motor Vehicles if you need DMV services nearby.
Are there fitness options near the USPS location in Norco?
Yes, Norco Fit Body Boot Camp and UMHFA offer fitness and mental health boot camp services nearby you can check out before or after your visit.
Where can I find automotive or repair services close to the Post Office in Norco?
Nearby automotive services include Mr. Tint Window Tinting, Mr. Tint automotive repair, Advanced Towing, and Norco Cycle for bike repair and maintenance.