Staples

4.1
154 reviews
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Business Details

1210 Hamner Avenue, Norco, CA
92860, United States
(951) 372-0119
https://stores.staples.com/ca/norco/1210-hamner-avenue
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Norco, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1210 Hamner Avenue, Norco, CA
92860, United States

Hours

Reviews

4.1
154 reviews
5 stars
97
4 stars
19
3 stars
9
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude behavior from specific employees, particularly during Amazon returns.

Print Services

The print department received mixed reviews; some customers appreciated the assistance and quality, while others reported poor service and lack of support for printing needs.

Store Environment

The store was generally described as clean and well-organized, with staff often greeting customers and offering assistance.

Product Availability

Customers found a good selection of office supplies and appreciated the competitive pricing, although some noted issues with stock availability for specific items.

Management Issues

Several reviews highlighted concerns about management and staffing, particularly regarding employee training and responsiveness to customer inquiries.
  • TG
    Thomas Gibby
    Nov 15, 2025
    5.0
    Great Customer Service. I was greeted by employees when I walked thru the door 4 times in a row on 4 visits. "WOW" All I needed was printing and poster boards for my Police Youth Education Program completed. Each time I was asked if they could help me find what I was looking for. "WOW" As I left on my final visit I asked to speak to the manager. I told Antoinette her store has the best customer experience compared to any Staples I've shopped at in the past. I also told her I was a little worried staples might close since several stores near my home in Corona closed down. However, maybe, they closed because of poor customer service that I experienced personally. It was obvious to me 4 times out of 4 with Antoinette and her leadership you are lucky to have her running your store. Thank you
  • VN
    Vivian Nguyen
    Oct 23, 2025
    5.0
    Nice staff and good service
  • RS
    Ryan Sell
    Oct 22, 2025
    5.0
    I went into this location to make a few copies. The machine scanned everything and when it came out it was totally wrong. I don’t know what I did, but it wasn’t the right thing. Then came Veronica, she goes by Vero, came in and saved the day. On her first attempt it was giving her problems. She worked some computer magic by resizing things so they printed properly. Cheers and applause goes out to this person for their amazing personality and dedication to customer service. Thank you again Vero.
  • PP
    patricia peters
    Oct 9, 2025
    5.0
    Great service when sending in formation.
  • FU
    F U
    Sep 1, 2025
    1.0
    Had an Amazon return. No one was in line, no one even at the register, the store was dead. The older lady who usually is there every day at the register was beyond rude. Told me to go down to the Amazon return line, here I am waiting for 5 minutes while she folds a cardboard box. Fiddles with the cashier drawer literally dusting it, turns around doing nothing, then takes her sweet time to come help me. HORRIBLE CUSTOMER SERVICE, didn’t know staples let customers wait while their employees fiddle their fingers and thumbs just to be ignorant. Then how do you not know how the returns work when you guys are an Amazon pickup return station??? Then I had a lithium battery I wanted to responsibly leave at your guys recycle and you’re asking a bunch of private info for just that? My name my ID, my address my phone number my email?? And she was persistent and rude about it. Overall I have never received horrible service from a staples until today. I understand you hate your job, or you have arthritis or your day is bad, but don’t take it out on your customers. Retire.
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Frequently Asked Questions About Staples

What services does Staples in Norco, CA offer?

Staples offers printing, shipping, technology, travel, and recycling services along with office products and inspiration for working and learning.

What are the store hours for Staples in Norco?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.