United States Postal Service

3.6
124 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6655 Clark Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6655 Clark Ave, Newark, CA
94560, United States

Hours

Reviews

3.6
124 reviews
5 stars
68
4 stars
10
3 stars
8
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Ireen and Sandra for their exceptional service.

Service Issues

Several reviews mentioned problems with package tracking, lost mail, and inconsistent delivery times, indicating a lack of reliability in postal services.

Customer Experience

While some customers reported positive experiences with quick service and pleasant interactions, others expressed frustration with long wait times and poor customer service.

Facility Conditions

Feedback indicated that the post office lacks self-service options and has been described as disorganized, with suggestions for better signage and operational efficiency.
  • YC
    Yuan Cheng
    Dec 13, 2025
    5.0
    I want to thank the supervisor Yang and the team for the help on finding my missing mail due to a glitch in forwarding system!
  • SR
    sofia receipt
    Dec 1, 2025
    1.0
    They will not deliver my package and will not pick up the phone. I am waiting on an email back but it’s impossible to get a human on the phone and now my package is just stuck in “Will be delievered next business day” Maybe give me an actual phone number to this store?
  • VS
    Vikrant Sawant
    Nov 13, 2025
    5.0
    Nice staff. Quick service.
  • SS
    Shannon
    Aug 21, 2025
    5.0
    Smooth dropoff for me. Nice and fast
  • EO
    Elizabeth Olsen
    Aug 2, 2025
    5.0
    This is the best post office. They are always so friendly and kind, along with being efficient. I don’t dread coming in and actually enjoy the interactions.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.