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United States Postal Service

2.5
(67 reviews)

Business Details

1625 Trancas St, Napa, CA
94558, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1625 Trancas St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1625 Trancas St, Napa, CA
94558, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.5
67 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
4
1 star
38
  • JJ
    John
    Mar 17, 2026
    1.0
    Horrible place in this location I was robbed, and other acquaintances had the same way, not fences there for continuity.
  • AT
    A T
    Mar 4, 2026
    1.0
    Not a single competent worker at this post office. Did you know the highest level of education you need to work here is a high school diploma or GED? I am witnessing the decline in the literacy rate in action when dealing with this post office. I was told by this office that carriers can’t deliver packages to your door because it takes too long. It doesn’t matter if it’s medication, or something you paid extra to have delivered on time. And if they don’t want to leave it at your door - not because they can’t, they simply don’t want to do their job - you are forced to pick it up. Forced is a strong word right? Well, this post office doesn’t use PS Form 3849, you know the form that gives you the option to redeliver? And to a specific spot? Or to have someone else pick it up for you? Instead, they use whatever form they want to make on Microsoft paint. Read the reviews. There’s a crystal clear reason why I wouldn’t want to go there in person. This USPS, the manager (👋🏼Noell) and the postmaster (👋🏼Manpreet) will make you jump through hoops to get them to do their job which is deliver mail. They’d rather argue, to the point where I have to contact California district 2 Consumer Affairs ( 👋🏼 Pamela, Guadalupe, Rob). What did consumer affairs tell me to do? To SUBMIT A REDELIVERY REQUEST TO THAT LOCAL POST OFFICE. Hmmm it’s kind of like I would’ve done that to begin with if I was given form 3849.. I’ve asked more than once to see the documentation that allows them to keep operating this way. I was sent the External Memo shown below. A one sided, single page print that says “please refer to the ATTACHED guidelines from our DMM and POM.” There’s nothing attached by the way 🤭
  • MM
    Michael M
    Feb 19, 2026
    1.0
    place is a mess, low on shipping stock, get yelled at by a dude for no reason, no pens, machines don't work. the world is really in full collapse and its because nobody takes pride in what they do. yes you may be unhappy with your life or job but make the most of it and put your best foot forward or your destined to stay there. im embarrassed to be alive at this moment in time. even with all the modern tools to optimize things we have somehow gotten worse, less flexible, less capable, absolutely not customer service. do yourself a favor and ship somewhere else
  • NO
    Nerf Oreos
    Dec 23, 2025
    1.0
    This is the actual *worst* USPS office in California. They lose packages, hang up on you when you try to call, and are generally rude. The bar for post offices is low, but this place manages to fly right under it.
  • PG
    Patricia Garcia
    Dec 3, 2025
    1.0
    Today may have been off but there was no line, get in fast and all was trying to mail a package I had to pay for a roll of tape and label. The man who walked up to help snatching the items you need to pay for the tape and label. Of course, can you let me know how much it will be to ship. He offers me three options. Okay the 4 day shipping is fine. Which was $25. He asks if I would like insurance up to $100. He just kept looking at me. I'm like sir can you tell me how much it will be please 2 times. Third time, look sir I've asked you 3 times how much you are going to charge me for the insurance. Then he takes a tape measure out of the drawer and measure the box. Rings me up for $4 tape $25 shipping and $1 label. Total is $52. Sir can you explain the costs. The box is too big, even after he weighed it and asked me for the price I chose. He raised the shipping from $25 for 4 shipping to $40 with 4 day shipping. I said you changed the price and I don't even want to send the baby clothing now. The man said sorry, it's not my fault. Can I just have my receipt. I don't know why you changed the price for something I don't even want to send now. You lied. The faces popped up for me to review my service. He tried to block the screen and was mad I pressed the sad face. I won't be returning to this office for any further services.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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