The UPS Store

Reviews

• RO

  Robert Oakes

  1 day ago
  1.0
  Very poor customer service on the managers part. Ashley refused to tape an envelope and small box I had with my returns. Really? It’s just tape. She said they will tape one package for a customer, but not multiple packages. Told me to buy a $5.00 roll of tape from them if I needed tape. Where is kindness and consideration in customer service here? Just because you can, it doesn’t mean you should.
• DD

  David

  Dec 26, 2025
  1.0
  Changed the hours today without changing the hours in the Google maps, a lot of people are depending on accurate hours and driving across town just to get here.
• DG

  Dr Kristen Giles

  Oct 23, 2025
  2.0
  Usually decent but employee today was so rude and irritated. He was unwilling to correct an error he made and let me know I can speak later to his manager.
• PP

  Patrick

  Jan 29, 2025
  1.0
  What a scam these guys have going. Be aware that if you do not SPECIFICALLY ask for your package/item to ship through UPS they will look at the computer to see if USPS is less expensive for you. What they DO NOT tell you that even if USPS is less expensive then UPS they will use USPS, without your consent. What this store also does not tell you is the price includes a SURCHARGE by them for using USPS. So if the package is less expensive that includes there surcharge they will use USPS. If I wanted USPS to handle my package I would have went there, which by the way would have been $10 less in total then this store. The issue is, I did not want this package to go USPS due to problems I have been having with the USPS. I will never use these stores again. Im so tired of getting riped off by these companies. Also like the post above said, the lady manger was RUDE beyond words....
• MB

  Melody Baughman

  Apr 15, 2024
  5.0
  Very friendly and helpful.

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