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Visit your local Post Office™ at 39571 Los Alamos Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about misdelivered mail and packages, with customers expressing frustration over lost or incorrectly delivered items.
Staffing Problems
Customers noted that the post office appears short-staffed, leading to long wait times and inadequate service.
Positive Experiences
Despite negative reviews, some customers reported positive experiences with specific staff members who provided excellent service.
Management Concerns
There are concerns about management and training, with calls for better employee conduct and accountability.
MR
Maria Roman
6 days ago
5.0
Great serrvice
LA
Luciernaga Azul
Nov 13, 2025
1.0
The phone service at USPS “Los Alamos” is, without a doubt, one of the worst I have ever experienced. It is impossible to reach a real person, as no one ever answers the phone. When trying to follow the instructions in Spanish, they are nearly impossible to understand, that so-called “Spanish” is not even close to being accurate. Overall, they fail to provide quality service in any language.
TR
Timothy Robbins
Nov 3, 2025
1.0
I was at home with my window open. The carrier scanned and posted a missed delivery message on my door, LOOKED me in the eye and walked away. I called out do you need my signature?! She got in her truck and drove off.
CC
Crystal
Oct 22, 2025
4.0
I’m editing my previous review. Apparently my missing mail was delivered a couple of days after my initial post. I was later informed the post office had a lot of mail they were sorting through. When I visited the branch they appeared short staffed. They’re doing the best they can and I appreciate them.
MS
Michael S
Oct 7, 2025
1.0
This is one of the most horrible post offices I have ever experienced in this lifetime. They have caused numerous misdirected and damaged packages. All you get is the run around no matter what you call for. They rarely answer the phone and have clue how to do anything. The passport employee didn't know how to do it, and the fingerprint employee didn't know how to do it either. There is one supervisor there, Quyen, that from what I had heard nobody likes. I even heard of one instance where a carrier who worked there 3 years ago reapplied hoping that Quyen was not there anymore and when seen still working there, left and stopped showing up to work. Murrieta Post office is relatively horrible . . . . .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 39571 Los Alamos Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, obtain passports, purchase gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport application at this Post Office?
Yes, most Post Offices, including this one, accept first-time passport applications and may also take your passport photo.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours are occasionally available.
What are the operating hours for the USPS at 39571 Los Alamos Rd?
Monday through Friday, it is open from 9:00 AM to 5:00 PM. On Saturdays, it's open from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at the USPS website, then complete your setup in person at the location.
Is 24/7 access available to PO Boxes after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact this Post Office directly for specific lobby hours.
What nearby postal facilities can help if this Post Office is busy or closed?
Nearby options include Murrieta Post Office and USPS Collection Point, both offering postal services and may provide alternative locations for your mail and shipping needs.
Are there any dining options near the United States Postal Service at Los Alamos Rd?
Yes, nearby restaurants such as Bella's Pizza Villa, Mama Rose's Pizzeria, and Wing Boss offer Italian, pizza, and chicken wings, which you might visit before or after your Post Office trip.
What health and wellness services are available near the Post Office location?
Nearby you can find Complete Dental Care, A Plus Urgent Care, and several spas like Joie Nails & Spa and New Energy Happy Feet for health and relaxation services.
Where can I go for shopping or recreational activities near the USPS at Los Alamos Rd?
Close by are stores such as Grocery Outlet for groceries, Modern Airsoft for hobbies, and fitness centers like Warrior Fit and SoCal Krav Maga for exercise and self-defense training.