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United States Postal Service

2.5
(234 reviews)

Business Details

39571 Los Alamos Rd, Murrieta, CA
92563, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 39571 Los Alamos Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
39571 Los Alamos Rd, Murrieta, CA
92563, United States

Hours

Reviews

2.5
234 reviews
5 stars
75
4 stars
8
3 stars
6
2 stars
13
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with some employees displaying a lack of professionalism and courtesy.

Long Wait Times

Customers frequently mentioned long lines and delays in service, particularly during busy periods.

Delivery Issues

Numerous complaints were made about misdelivered mail and packages, with some customers experiencing lost or damaged items.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, others had negative experiences, indicating inconsistency in service quality.
  • MS
    Murrieta Laundry Service
    Feb 1, 2026
    1.0
    Worst post office ever. Always LONG lines for any service and not enough staff. They force us to use the bulk mailboxes that are constantly getting broken into. Once broken they take months to fix, and you have to pick up your mail at the post office. Those lines are always out the door. Then they let their staff park right in front so that customers have to park farther out. Employees should be in the back or another part of the parking lot. This place is a nightmare.
  • SM
    Stephany Murillo
    Jan 21, 2026
    5.0
    Any of the times that I’ve stopped to mail something out the staff is always super helpful and friendly. I admit it’s usually pretty busy but they move the lines along quickly.
  • AV
    Alessandra Villez
    Jan 16, 2026
    1.0
    Good luck trying to get a hold on them via phone. I've tried calling 3 consecutive days on different times and I'm always automatically hung up since no one is answering.
  • JH
    Jason Hunter-Harris
    Dec 24, 2025
    1.0
    Mailman scans my packages as delivered, but there’s no such delivery. I went to the post office with no luck. If you call the service line forget about talking to an actual human being.
  • TW
    Travis Wolfe
    Dec 18, 2025
    1.0
    Poor customer service via phone. Tried calling 3 times but was disconnected each time by a person or automatically. Appears there is no way to talk to another human at the post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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