The UPS Store

3.6
165 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2847 in Mountain View offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Walmart And Kohls.

Details

  • DeliveryNot available

Location

The UPS Store
530 Showers Dr, Mountain View, CA
94040, United States

Hours

Reviews

3.6
165 reviews
5 stars
96
4 stars
11
3 stars
6
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Rachit and Jon.

Efficiency

Several reviews noted efficient service, especially for notary and shipping tasks, although some customers experienced delays or issues with service availability.

Pricing Issues

Customers frequently expressed dissatisfaction with high prices for printing and shipping services, including unexpected fees for computer use.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude staff and poor handling of returns or notary services.

Store Condition

The store was generally described as clean and organized, contributing to a pleasant customer experience.
  • GZ
    Grace Zhang
    Nov 17, 2025
    1.0
    Staff was rude, dismissive, and slow.
  • MS
    Michael Farmer Smith
    Nov 16, 2025
    1.0
    When I walked into the store I was treated in differently . Subtle discrimination if I was Asian they would accepted me there but since I am from Europe they looked at me like I was some kind of piece of white trash and they just ignored me and then they were extremely rude to me when I asked him a question about where do I put this and can I get a receipt and they said no they're very indifferent about it and they told me you were the post office basically threw me out of the business. Discrimination
  • ED
    Elise Dawson
    Nov 12, 2025
    5.0
    Amazing service at this location!!! The manager and people working were extremely helpful and kind! I had lost my wallet and thought it might be there, they went above and beyond to help and followed up after checking again. Really appreciated their time and willingness to help. And i found the wallet :)
  • EM
    Estefany Moreno
    Nov 8, 2025
    5.0
    Muy buen servicio siempre están dispuestos todos a ayudar
  • LY
    Lamia Youseff
    Nov 5, 2025
    1.0
    Terrible experience.. long lines, and despite having a printed paid label, they tried to sell me their packaging and printing service -- and when I refused, they refused accepting my package. (albeit this is what I usually ship with USPS). I took my business somewhere else and chose not to be exploited by them.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2847 in Mountain View offer?

The UPS Store #2847 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and small business services.