Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7317 in Mountain View offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Grant Park Plaza.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.4
156 reviews
5 stars
128
4 stars
4
3 stars1
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Patricia received numerous commendations for her exceptional customer service, being described as friendly, helpful, and efficient.
Staff Attitude
Feedback varied significantly, with some customers praising staff for being polite and accommodating, while others reported rude and unhelpful behavior from certain employees.
Service Efficiency
Many customers noted quick and efficient service, especially for Amazon returns, although there were instances of delays and system issues.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding shipping costs and additional fees for packaging.
- NYNeil Y1 day ago5.0Great packing experience for return labels.
- NANagarjun Avaraddy1 day ago5.0Generally don’t leave a review but had a very smooth experience at this store today. Had been to get docs notarized. Alexandria was super helpful and quick on a Saturday during closing hour. Recommend for a quick visit.
- AYAriel Yang6 days ago5.0Staff is friendly
- MMMT MorrisonDec 21, 20251.0The owner must be a really bad franchise owner, because every time I've tried to go and use this store the employees are super aggravated, often angry and mean. Ignoring their odd hours, and random closires, what's really going on here? It's literally the worst UPS retail store I've been too in the bay area. They refuse to do anything at all that might seem "helpful." Excuse after excuse as to why they can only come up with prices that are much higher than even online UPS. I challenge this owner to find me in order to understand the details as to why this business is lucky to have any customers at all.
- TBTera BooNov 24, 20255.0Patricia is just awesome! Like a 5-star detective, she went above and beyond resolving a package delivery issue I experienced. She provided excellent customer service in resolving the matter to my satisfaction. Highly recommended!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7317 in Mountain View offer?
The UPS Store #7317 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours of The UPS Store #7317?
The UPS Store #7317 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #7317 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28), the store has regular hours.
What payment options are accepted at The UPS Store #7317?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #7317 provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store #7317 for receiving all your mail and packages securely.
Where is The UPS Store #7317 located?
It is located at 1250 Grant Rd, Mountain View, CA 94040, inside the Grant Park Plaza.
Are there any nearby shredding services?
Yes, the shredding service Shred Nations is nearby, providing additional shredding options if needed.
Where can I grab a coffee near The UPS Store #7317?
Peet's Coffee is a nearby coffee shop where customers can enjoy drinks before or after visiting The UPS Store.
Are there nearby banking services near The UPS Store #7317?
Yes, US Bank and HSBC Bank branches, as well as U.S. Bank ATMs, are located near The UPS Store for convenient banking needs.
Does The UPS Store #7317 offer special offers or coupons?
Yes, customers can save big by using special offers and coupons available online at The UPS Store's official website.