The UPS Store

Reviews

• DG

  Desiree Granados

  Feb 24, 2026
  1.0
  I had a mailbox here for a while. Most of the employees are ok, just ok, but the male owner is honestly one of the rudest I have met and does not seem to care about his customers at all. When I decided to cancel my mailbox, I was originally told it would cost 20 dollars. When I went in, he refused to release my mail unless I paid 40 dollars instead. He basically held my mail hostage until I paid him. That felt completely wrong and unprofessional. On top of that, he told me he would not hold or forward my mail, even though I was unable to forward it through USPS because it is considered a business address. There was no understanding or willingness to help at all. I would not recommend this place based on how the male owner treats customers. Just be aware of how things are handled if you decide to rent a mailbox here.
• TT

  Tyler

  Jan 31, 2026
  5.0
  The ladies here are always very nice and helpful. My daughter loves getting lollipops from them when we ship stuff Wish it was easier to buy shipping labels from phone and print them though
• KR

  Kathy Radich

  Jan 5, 2026
  2.0
  Two stars is generous - I scheduled an appointment for a notary for a will signing which the website said they provided. Even asked if I needed two witnesses which I needed and I get to the store and she says start to sign and then looks at the paper and says “we don’t do that” - your family members can do that for you - I tried to explain again, she said no - your family members can do that. I promptly left. I don’t like to have my time wasted. Probably won’t go back ever and used to be my favorite store but I’ll drive across town next time. Assistant at front counter was dismal as well. So disappointed
• DM

  Don Moody

  Dec 14, 2025
  5.0
  Friendly, efficient service . I don’t go anywhere else.
• SD

  Stephanie Amor Donoso

  Nov 22, 2025
  5.0
  Because i already try the services of USPS i sent a priority mail going to Philippines it came more earlier than expected so right now i purchased a big boxes to send home to Philippines 🇵🇭

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