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The UPS Store

3.0
(177 reviews)

Business Details

12625 Frederick St, Moreno Valley, CA
92553, United States
(951) 653-3451

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0670 in Moreno Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Towngate Shopping Center Between Sunnymead And Towngate.

Details

  • DeliveryNot available

Location

The UPS Store
12625 Frederick St, Moreno Valley, CA
92553, United States

Hours

Reviews

3.0
177 reviews
5 stars
80
4 stars
9
3 stars
5
2 stars
4
1 star
79
  • JG
    Jen Gil
    Feb 17, 2026
    5.0
    This particular store is fantastic. Best customer service ever, no matter the person behind the counter. Been coming here for years, and they go above and beyond.
  • NC
    Nate Cruz
    Feb 1, 2026
    1.0
    Extremely poor customer service at this location. Came in about 7 minutes before closing. Stood in line for about a couple of minutes, then the employee at the counter says very rudely “hey man I’m not taking anymore customers, the girl in front of you is the last one I am taking. No apology, no explanation as to why. I said that I had walked in before closing and he says “it doesn’t matter “ so apparently they can close up early when they don’t want anymore customers walking in. I see…
  • MR
    Michel Rodriguez
    Jan 27, 2026
    5.0
    Excelente servicio siempre son amables y atentos, además el servicio siempre es rapido, siempre vengo a esta sucursal no he tenido ningún problema
  • AG
    Alan G
    Jan 19, 2026
    1.0
    Never heard ups doesn't take USPS pre paid packages. I know they don't give receipts for them but I've been to so many ups stores even out of state but this guy in a beanie said no, literally you have a sign hanging over your head that says postal services and mail drop off boxes but can't take a package?
  • DT
    dan teddy
    Jan 11, 2026
    1.0
    i don't often leave reviews but i visited UPS along with my brother to get mail sent off on sunday, january 11th @ 2:00pm. there was only one person working there, who appeared to be a bearded white male in glasses. i work in customer-facing jobs so i understand how exhausting it is especially when you're understaffed, but it gives no excuse for this male worker to be condescending to us while handling the packaging. my brother politely asked, "may i please get this taped?" and the staff replied, "i guess" in a curt tone, which made the whole room feel tense and awkward. and as i politely tried to point out a minor spelling mistake he rudely cut me off and said "don't tell me that" as if he was offended, like he assumed i thought he was dumb or something, but instead he looks childish and a little embarrassing to those are watching. it's giving "me, me, me" when i just want this package to be sent correctly, especially when i paid $29 dollars for this service. i left there feeling uncomfortable and do not plan on coming back. next time, don't understaff your workers. but even then, that attitude was unacceptable. he needs to get better training lol.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Moreno Valley offer?

The UPS Store in Moreno Valley offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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