Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4851 in Moreno Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Iris & Lasselle (Lakeside Plaza).
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
138 reviews
5 stars
66
4 stars
10
3 stars
3
2 stars
5
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Operational Issues
Customers frequently mention problems with store hours, including early closures and unavailability of services like notary.
Package Handling
There are several complaints about lost packages and issues with returns, leading to frustration among customers.
Pricing Concerns
Customers express dissatisfaction with high prices for services and materials, feeling that they are being overcharged.
- DADeborah “Jumps a lot” AustinDec 30, 20255.0They were very helpful.
- IBItz BDec 30, 20255.0Very friendly employees thank you
- CHCristina H.Dec 1, 20251.0I am writing to report an issue that occurred at your UPS Store on Monday, December 1, 2025 when I arrived right at opening to shred several documents. During that visit, I was accidentally charged three times for the shredding service. Later that day right before closing I called the store to request guidance on how to obtain a refund. I spoke with a young, heavyset male employee who unfortunately displayed a very unprofessional attitude. While I was asking for the manager’s contact information which he gave me Shawna and the regional manager’s information and his name he declined and he hung up on me in the middle of the conversation.
- HMHeather McConnellOct 29, 20255.0Maribel was one of the sweetest employees I’ve ever encountered. She thoroughly walked me through the steps of a live scan and was so helpful and kind. Quick easy painless.
- MLMaricela lopezOct 16, 20255.0The personal ist very gently and professional, and very nice ladies working in there
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Moreno Valley?
The UPS Store in Moreno Valley is open Monday through Friday from 8:30 AM to 7:00 PM, on Saturday from 9:00 AM to 5:00 PM, and on Sunday from 10:00 AM to 4:00 PM.
Is The UPS Store open on major holidays?
The UPS Store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. It remains open on Veterans Day (November 11) and the day after Thanksgiving (November 28) with regular hours.
What services does The UPS Store offer?
The UPS Store offers shipping, expert packing, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.
Can I rent a mailbox at The UPS Store in Moreno Valley?
Yes, The UPS Store provides mailbox rental services for your mail and packages.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer any special discounts or coupons?
Yes, customers can save big with special offers and coupons available on The UPS Store's website under their 'Do More, Spend Less' promotions.
How can I contact The UPS Store for inquiries?
You can contact The UPS Store by phone at +1 951-242-6300 or by email at store4851@theupsstore.com.
Are there any beauty salons near The UPS Store for personal care while visiting?
Yes, BeautyNeverExpires and House of Beauty hair salons are nearby, offering convenient beauty and hair care services to visit before or after your trip to The UPS Store.
Where can I find insurance services close to The UPS Store in Moreno Valley?
Areli Barrera: Allstate Insurance is located nearby, providing accessible insurance services for customers in the area.
What community services or attractions are near The UPS Store?
Nearby community services include CT Youth Advocacy and Moreno Valley Hispanic Chamber, while fun activities can be found at I CAN SOAR, an amusement park and attraction close to The UPS Store.