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The UPS Store #2686 in Montrose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Indian Spring Plaza (Vons) Between 2 Freeway And Montrose Avenue.
I have never gone into a business—whether to purchase something or make a return—and walked out feeling like I did something wrong. The employees at this location are some of the most unhappy and unfriendly people I’ve encountered in my 48 years. If you dare ask a question, they speak to you like you’re a nuisance, as if it’s unreasonable to expect basic customer service.
I’ve been using this store for about 12 years, back when I had my hardware store, and I can say without a doubt that I will never use it again. Stopping by during the day can ruin your entire mood simply from having to interact with the staff, even for something as simple as sending a package. The negativity from these employees is unbelievable.
CB
Carola Beltran
Oct 29, 2025
1.0
Horrible customer service. Won't even let you borrow scissors if you bring your own tape. Every time I come here, they are unfriendly and act as if you are bothering them. I try to be understanding because sometimes people can be having a bad day, but it's always the same bad experience. This is the last time I come to this location.
IP
Ilonka Pap
Sep 4, 2025
5.0
Quick and fast business at this location
TC
Tania Calderon
Aug 16, 2024
1.0
Horrible service from Jeffrey and Cassidy. Rude and unpleasant. It is so sad how good customer service is not a priority. They treat customers like if they are a problem but they don’t understand that the customers they serve keeps them in business. It is disappointing to have this type of service in this beautiful town called Montrose. I will be contacting their district manager.UPS Company as a whole has better standards than these two employees.
What services does The UPS Store #2686 in Montrose offer?
The UPS Store #2686 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2686 located?
It is located at 2029 Verdugo Blvd, Montrose, CA 91020, inside Indian Spring Plaza near Vons, between 2 Freeway and Montrose Avenue.
What are the regular business hours for The UPS Store #2686?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #2686 open on holidays?
The store is closed on major holidays like November 27, December 25, December 31, January 1, and January 19, but open on others like November 11 and November 28.
What payment options are accepted at The UPS Store #2686?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2686 provide mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
Can I get notary services at The UPS Store #2686?
Yes, notary services are offered at this UPS Store location.
How can I contact The UPS Store #2686?
You can call them at +1 818-957-3132 or email at store2686@theupsstore.com.
Are there any nearby shredding services close to The UPS Store #2686?
Yes, Shred Nations is a nearby shredding service located close to The UPS Store #2686, providing additional document destruction services.
What local shopping options are near The UPS Store #2686?
Customers can visit The Time Machine and Esther's Fine Jewelry nearby for jewelry shopping, or GNC for health supplements, all within close proximity to the store.
Are there any food or dessert places near The UPS Store #2686?
Yes, Crumbl - La Canada and Crumbl Cookies are nearby dessert shops where customers can enjoy treats before or after their visit to the UPS Store.