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Brand Certified

United States Postal Service

3.2
(84 reviews)

Business Details

565 Hartnell St, Monterey, CA
93940, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 565 Hartnell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
565 Hartnell St, Monterey, CA
93940, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

3.2
84 reviews
5 stars
33
4 stars
13
3 stars
4
2 stars
7
1 star
27
  • TR
    Trofim Ritin
    Mar 26, 2026
    2.0
    Negative experience. Brought my DS11 passport application with prebooked through USPS website appointment. It wasn't in their system. Connie refused to take my prefilled and printed form and asked to fill their own form saying that colors on form are faded and it won't be accepted. When I told her to submit it she refused and refused to explain me anything because I didn't like the "NO" answer just like many customers do. She ignored me and told my wife to fill that form up. I asked for manager He was not there. I start calling to USPS phone number to report this behavior. She begin to treating me not to process my application if I continue the over the phone complain. I still did. Manger called me that evening apologizing for Connie behaviour.
  • CQ
    Colleen Quinn
    Dec 27, 2025
    5.0
    Friendly and helpful in Monterey
  • GS
    Glenn Sadowsky
    Nov 28, 2025
    5.0
    As far as post offices go, staff are always doing the very best they can! Hard at work and very helpful!
  • KS
    K_ Sulli
    Jan 25, 2024
    5.0
    The ladies working here are super helpful and friendly.
  • LC
    LILY Campos
    Aug 11, 2021
    5.0
    Isaias was such a helpful rep while processing our passports, quick efficient and friendly! Very knowledgeable staff. The branch on alisal in Salinas could take a few tips from them on being friendly and efficient!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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