United States Postal Service

4.0
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1712 Private Bolio Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1712 Private Bolio Rd, Monterey, CA
93944, United States

Hours

Reviews

4.0
9 reviews
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  • MN
    Michelle Nguyen
    Feb 22, 2025
    1.0
    Luna was terrible at walking me through the passport application. My appointment was from 2-2:15 PM. She gave me a faulty pen which resulted in me having to redo all the application papers. Another party walked in at 2:10 PM while I was already finishing up my documents, yet she said I had to wait for the next party to finish since my documents were “not ready”. I had to wait until 2:30 PM when they finished. What is the point of having a designated appointment time if you’re gonna take another party that walks in during my time slot? After that she made the process extremely difficult, although I told her it was my first time. She was not nice or accommodating at all. This was a terrible passport application process which left me extremely dissatisfied and angry. I recommend Luna gets training in adequate customer service.
  • WC
    Willie Chao
    Dec 22, 2016
    1.0
    Stopped by and try to send a small package, 2" x 2" x 6", the clerk replied I need to use a larger box so the shipping label can be fully visible. Left in wonder but rejoiced when the city post office gladly accepted with no questions asked. Is all military installation work ethic like that gentleman?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.