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United States Postal Service

2.3
(179 reviews)

Business Details

245 W Garvey Ave, Monterey Park, CA
91754, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 245 W Garvey Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
245 W Garvey Ave, Monterey Park, CA
91754, United States

Hours

Reviews

2.3
179 reviews
5 stars
39
4 stars
15
3 stars
13
2 stars
3
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly for passport services.

Staff Attitude

Feedback indicates a mix of friendly and unprofessional behavior among staff, with several reviews highlighting rudeness and lack of respect.

Delivery Issues

Numerous complaints about lost packages and delays in delivery, with customers expressing frustration over the handling of their mail.

Facility Conditions

Customers noted issues with the small parking lot and cramped conditions, as well as the need for better organization and staffing.
  • AM
    Alex Mason
    Dec 8, 2025
    1.0
    Slow. Lazy staff. Doesn’t matter what time you come in they will ensure you’re here 5x longer than you need to be. Government needs to audit all these lazy employees.
  • A
    孙强
    Nov 13, 2025
    1.0
    The mail carriers at this post office are terrible! I've ordered things online three times, and they were all delivered by this post office. I didn't receive the packages twice, but they texted me saying they were left at my front door. I have security cameras at my front door, and I didn't see anyone delivering the packages! They're so irresponsible!
  • MN
    Michael Nishio
    Sep 24, 2025
    3.0
    Its a post office, you go in and drop-off or pick up mail, there is not much more to it then that.
  • PB
    Pratik Bhagtani
    Jul 31, 2019
    5.0
    One of the best customer service i had at a USPS store

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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