Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 145 N 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
153 reviews
5 stars
43
4 stars
11
3 stars
3
2 stars
6
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rudeness and unprofessional behavior from staff.
Long Wait Times
Customers frequently mentioned long wait times for service, particularly for passport applications and general inquiries.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Management Issues
Several reviews pointed to a lack of effective management and organization, contributing to the overall dissatisfaction with service.
Facility Conditions
The post office was noted for having a clean and well-lit facility, but issues with service overshadowed this positive aspect.
- YCYane chavezOct 6, 20255.0Excellent service
- MGMaria GutierrezJul 29, 20251.0Horrible service.
- AMAd mMay 8, 20251.0Very bad passport service in this location Employee doesn't care how long you want wait 1 hour or more even if you have appointment
- SHSayed HashimiOct 19, 20201.0The agent was rude and not helpful.
- JJJames Mitchell (jmitch42)Feb 16, 20171.0Had a package delivered to my apt complex in horrible condition. I'm glad it wasn't anything breakable. It had been opened as well and taped back shut.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Montebello?
The United States Postal Service is located at 145 N 5th St, Montebello, CA 90640.
What are the operating hours for this USPS location?
This USPS location is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I apply for a passport at the Montebello USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo as well. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this USPS?
For most passport services at this location, scheduling an appointment via the online scheduler is required. Limited walk-in hours are offered at select locations.
How much does it cost to have a passport photo taken here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office. Prices vary by location, and you can check availability and pricing on the USPS website.
What nearby dining options are there around the USPS at 145 N 5th St?
Nearby restaurants include Salvatore Italian Restaurant, Coldpizza, Los Taquero Mucho (a taco restaurant), Alchemy Craft bar and restaurant, The Chicken Koop Express, and LA Burrito Co Mexican restaurant. These are convenient places to grab a meal before or after your postal visit.
Are there places for personal care near the USPS Montebello location?
Yes, nearby personal care spots include Pretty Nail Lounge, Halo Salon & Spa, LunaNailSpa, Amour Lash Society, and Capelli Studio hair and beauty salons. You might plan your visit with a grooming or beauty appointment around your postal errands.
What nearby community or religious organizations are close to the Montebello USPS?
Nearby community and religious places include St. Pius X Knanaya Catholic Church, Elks Lodge No 2051 Montebello, Montebello Elks Lodge, and the American Legion. These might be of interest if you're exploring local community events.
Is there public transport or other USPS-related pickup points near this location?
Nearby, there is a USPS Collection Point that provides services including food delivery and storage facility options, adding convenience if you need parcel pickup or drop-off.