United States Postal Service

4.0
11 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 19420 Highway 116 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19420 Highway 116, Monte Rio, CA
95462, United States

Hours

Reviews

4.0
11 reviews
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  • CM
    Charlie Mack
    Jul 11, 2025
    5.0
    cool peeps. five stars.
  • KG
    Karmen Gregory
    Jan 11, 2025
    1.0
    Had a package delivered here at 10:35 am yesterday. Was there to pick it up by about 4:45pm. One worker was busy helping a very long line, the other was in the back doing her best to ignore the line on that late Friday afternoon. Finally when asked if anyone “was there for a pick up” I told them Yes, I don’t have a PO box but a package was left here earlier today. Without being asked my name, the senders name, what size box she was looking for or a USPS Tracking # I was told Nope*, it’s not here. If you don’t have a box it was sent back. I said, since just a few hours ago? I had just tracked it about 10 minutes ago. There is No Cell Service here so I couldn’t track it Live to show her (but I had a screen shot). So I was dismissed and kind of laughed at like I was a jackass for asking for my stuff, and then I left, without my package. Being treated like you are inconveniencing someone when asking for help from someone hired to do the job is Insane*. Get it together people! Got back to cell reception YES MY PACKAGE IS THERE. But it won’t be in a week when I have another day off to run errands.
  • CM
    Caitlyn Meeks
    Feb 25, 2023
    5.0
    i do wish we had proper mail service at my address but the staff are so nice at this PO, especially post master Shiela.
  • NS
    N. Swen
    Jan 20, 2020
    5.0
    Love my PO people. Always cheerful and helpful!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.