The UPS Store

Reviews

• MC

  Mariam C

  1 day ago
  5.0
  I had a great experience at this UPS Store and wanted to share it, especially since I noticed some of the reviews here are negative. Just before coming to this location, I went to a different UPS Store where they laminated my document, but unfortunately the text came out blurry and hard to read. I decided to try this location instead, and I’m so glad I did. The gentleman who helped me was incredibly attentive and professional. He made sure I was completely happy with the print quality before laminating it, and he asked thoughtful questions along the way to ensure everything was exactly how I wanted it. That level of care really stood out to me. Overall, I was very pleased with the service. He truly went above and beyond, and I wouldn’t hesitate to come back or recommend this location to others.
• DL

  Daniel Lopez

  4 days ago
  1.0
  I was retrieving legal documents from my email for the first time, I am a Senior citizen with a cognitive impairment and I am not TECH Savey.The man with the Tattoos did his best to first of all Punk Me for my lack of computer knowledge. Second he said that the email was not sent correctly when he had Given my documents to another customer that was in the store. With out apologies he continued to argue and not take Responsibility for his very Bad Behavior. I told him that I was going to report him and he responded go ahead report me to the police.As I walked out he Ranted to me you don't even know how to send a email. This Man has zero manners and I will never go back to that store again. If my documents are Confidential and he allows another customer to Walk out of the store with them who knows what Disaster can become of such incompetent behavior.
• YY

  Yana

  Mar 28, 2026
  1.0
  Theyll reject your amazon return/package for whatever reason they feel like! Excellent for any other reason though, please keep giving this store business so the workers dont stay lazy and get some actual work to do :)
• TT

  Tones

  Mar 20, 2026
  5.0
  Went in on a Friday around 1130a. Gentleman at the counter was friendly and quick. We spoke briefly about the weather while scanning my box for an Amazon return. My second time there and again no line. Thank you UPS Store.
• LB

  L B

  Mar 17, 2026
  1.0
  If I could give it a zero, I would. Terrible customer service. The guy with the tattoos was extremely rude. This is the only UPS location, other than the one “his family owns in chino” who will charge you for everything! I mean EVERYTHING. In the 5 minutes I was in there, he turned away 3 people for not properly having their stuff packaged incorrectly. I’ve never had an issue at any UPS store with this one. Usually the process is a breeze but not at this location. Save your time, and make the drive to another UPS.

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