The UPS Store

Reviews

• LA

  Lucius Acholonu

  Jan 2, 2026
  1.0
  This is my first time going to this store but the gentlemen with tattoo was very rude for no reason. I was there around 2:20pm. I came in asked a question as I was trying to ship a package instead of him to help he went ahead telling me a story about AMC and other theatre to tell me why UPS is not the same as USPS. I just needed help to ship a package and if I am at the wrong place he could have redirected me. Simply. He talked to me like I’m stupid. Another customer then intervened and said that happened to him before. Point being he was extremely rude to the young lady in front of me and myself. He seemed very frustrated not sure why. I am leaving this review so that the owner can address this as this I’m sure is impacting the business. Maybe he is the owner in which case this is irresponsible in his own part having a terrible customer service. I am specific on the individual as I know it’s not all employees have this kind of behavior. I could even respond to him because I was surprise why he would address me that way. Anyways if he is the only person there I will not recommend going there.
• SO

  Sandra Ordonez

  Dec 27, 2025
  5.0
  The clerk was nice and patient friendly and attentive. She worked very fast.
• VG

  V G

  Nov 29, 2025
  1.0
  Worst store! Yeah, better off going to any location but this one
• DR

  Dylan Rathore

  Nov 22, 2025
  1.0
  I brought my Amazon package to return and he refused it saying that I need to pack it in a blank box instead of the box that the package originally came in. I explained to him that I returned a similar product at a different UPS and they accepted it. Then you started showing me attitude, saying that “Good for them. I don’t care what you returned at other places, take it back to them then. I’m not going to accept this and risk my family business.” If someone is asking you a question politely, maybe don’t be rude in return. This is the only store that gives me a hard time every single time. This guy needs to learn some basic manners. If it is a family business, there’s no way he is being a good representative.
• RC

  Reginald Chee

  Nov 13, 2025
  1.0
  Can't even find an address, that I google maped myself to confirm. And I typed and printed the address on the package. Just so no one was confused. I guess they cant find addresses for everyone. Interesting.

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