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Brand Certified

United States Postal Service

2.4
(234 reviews)

Business Details

1717 Paradise Rd, Modesto, CA
95358, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1717 Paradise Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1717 Paradise Rd, Modesto, CA
95358, United States

Hours

Reviews

2.4
234 reviews
5 stars
65
4 stars
13
3 stars
10
2 stars
7
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the passport office, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about packages being marked as delivered without actually being received, as well as misdelivered items.

Staffing Problems

Frequent mentions of understaffing, resulting in long wait times and inefficient service, especially during peak hours.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing disappointment.
  • JA
    jose avila
    2 days ago
    5.0
    Fuimos a tramitar los pasaportes de mis niñas y la señorita es super amable y fue muy rapido el tramite
  • GS
    Guadalupe Schnelke
    Feb 14, 2026
    1.0
    Worse service ever!!! Jessica should not work as a clerk deceiving customers. I made an appointment for 2/14/26 at 2:00. Jessica called me and changed the appointment for earlier the same day. We agreed at 11:00AM. I drove from Stockton CA. The office was closed. The other clerks said that she left. She doesn’t care about the customers. The clerk that was there told me to go back on Tuesday. The reason why I made it for that day is because of work. Again WORSE SERVICE EVER.!!! JESSICA BAD CLERK!!!
  • JH
    Jose Hernandez
    Feb 4, 2026
    1.0
    I order stuff online and they keep putting the wrong key for the Parcel locker. They have told me to jiggle the key and will eventually open. 3 times now!! and never opens. Just replace the lock!! Or put the right key.🔑
  • BR
    Bris Ere (Rio)
    Jan 12, 2026
    1.0
    The passport ladies are so rude and lost my passport renewal appointment three times because the ladies gave me the wrong open hour time.
  • ER
    Emily Rose
    Nov 6, 2025
    1.0
    Worst post office ever. You can’t get ahold of a single person even when 3 of your PACKAGES ARENT DELIVERED AND THEY MARK THEM AS DELIVERED.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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