United States Postal Service

2.4
229 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1717 Paradise Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1717 Paradise Rd, Modesto, CA
95358, United States

Hours

Reviews

2.4
229 reviews
5 stars
63
4 stars
13
3 stars
10
2 stars
7
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the passport office, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about lost packages and incorrect deliveries, with customers expressing concern over the reliability of the mail service.

Staffing Problems

Frequent mentions of understaffing, resulting in long wait times and inefficient service, especially in the passport department.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.

Operational Hours

Confusion regarding operational hours and appointment systems, with several customers expressing frustration over incorrect information and service availability.
  • ER
    Emily Rose
    Nov 6, 2025
    1.0
    Worst post office ever. You can’t get ahold of a single person even when 3 of your PACKAGES ARENT DELIVERED AND THEY MARK THEM AS DELIVERED.
  • LB
    Laurel Brown
    Nov 4, 2025
    5.0
    No body in line. Quick and easy. Friendly customer service
  • JP
    Jose Plascencia
    Oct 25, 2025
    1.0
    Horrible, was there at 945 on Saturday and they locked their doors before 10am
  • EG
    Efrain Mendoza Garcia
    Oct 6, 2025
    1.0
    I live on Paradise Street, and the day I got a smartwatch, it was a small box that fit perfectly in my mailbox. Instead, the delivery guy threw it into my yard, even though he saw my dogs outside. I was working, and what happened was my dogs tore the package, along with my smartwatch. It's not fair that I lost my money and my watch because of a senseless decision. A smaller box.That a letter envelope
  • JP
    Janice Parquer
    Aug 16, 2025
    1.0
    1258294 made a grave driving error. Please check picture and tell me that a u turn is allowed. I pointed to the sign and associate continued to next delivery. Im sorry but this is not okay. Unfortunately i cant find a discreet way to notify you minus riding the bus there in this awful heat. Date is august 16th and this happened about 230 pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.