Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.3
(172 reviews)

Business Details

2300 Sylvan Ave, Modesto, CA
95355, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2300 Sylvan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2300 Sylvan Ave, Modesto, CA
95355, United States

Hours

Reviews

2.3
172 reviews
5 stars
42
4 stars
10
3 stars
10
2 stars
7
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Frequent complaints about packages being delivered to the wrong addresses and poor handling of mail.

Mixed Experiences

Some customers had positive experiences with friendly and efficient staff, while others faced significant delays and poor service.

Facility Condition

The post office's cleanliness and maintenance were criticized, with reports of a dirty environment and disrepair.
  • TY
    Turbo Y
    6 days ago
    1.0
    Zack was a great help he found my package that was lost after 7 days. Thank for youre help brotha 🙏 💯
  • SZ
    Steven J. Zagaris
    Feb 26, 2026
    1.0
    I purchased a laptop from a seller on eBay with a value of $1,888 tracking#9410808106244817587069 USPS tried to deliver the package to my door 2/23/26 but I was away at lunch. I saw the carrier at my door on my Nest Camera and had a conversation with him asking him to leave it at my door but he said it required a signature. He then informed me that the package was damaged, opened and missing all contents. At that point I did not want to take possession of the parcel because I needed to file a dispute with eBay. The carrier scanned the parcel as "No Access to Delivery Location" and "Insufficient Address" which are both factually incorrect obviously since they were at my door. Due to this incorrect tracking information I am unable to successfully file for a refund with eBay and now the seller is out a laptop and I am out $1,888. The supervisor at the Hudson Station on Sylvan Ave told me that internally, they have more comprehensive tracking records that show the parcel was damaged, opened and missing contents but refused to provide any official records or documents to me as to that stated fact. Because of this I have filed a Freedom of Information Act request to obtain all internal tracking records for this parcel. Long story short, someone in the USPS logistical chain opened the package, stole the laptop and the USPS has been stone walling me every step of the way as I try to obtain a refund with eBay.
  • CC
    C
    Feb 17, 2026
    1.0
    slowest post office in the area. around five counters but never more than 2 workers. this placw has a self service machinebut it’s just as slow. i reccomend mail depot in riverbank. mail should be in and out
  • MD
    M Dixon
    Feb 14, 2026
    5.0
    Entire military wall 💪🏽🎖️💯 Thank you for supporting the troops🙏🏽‼️ Laday showed excellent 👌🏽 customer service, signs of management skills, PROMOTE NOW‼️‼️ Baby hair was poppin 🍾 too btw💯💯☺️☺️☺️
  • RS
    Rose Stewart
    Feb 4, 2026
    1.0
    This is the worse Post office when it comes to speak to a live person. I was on the phone for almost 10 minutes before the machine told me to leave my cell phone number. So someone can call me.. I'm having problems with not getting my mail delivered or being delivered to others, like my neighbors. Horrible horrible. That is not customer service at all!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others