United States Postal Service

2.8
158 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 715 Kearney Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
715 Kearney Ave, Modesto, CA
95350, United States

Hours

Reviews

2.8
158 reviews
5 stars
51
4 stars
16
3 stars
11
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported experiencing rude and unhelpful service from staff, with specific complaints about certain employees being consistently hostile.

Mail Delivery Issues

Numerous reviews highlighted problems with mail delivery, including lost mail, delayed packages, and incorrect deliveries.

Mixed Staff Experiences

While some staff members received praise for their helpfulness and friendliness, others were criticized for their poor attitudes and lack of professionalism.

Operational Efficiency

Customers expressed frustration with slow service and long wait times, as well as issues with the processing of mail and packages.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service.
  • CC
    Cinthia Carrillo
    4 days ago
    1.0
    Rick is EXTREMELY rude. I don’t know why he is up on the counter if he acts like he doesn’t want to work there.
  • BO
    Beau Osmundson
    Nov 13, 2025
    1.0
    Terrible over the phone service cannot speak to an actual person
  • MJ
    Marissa Johnson
    Aug 12, 2025
    1.0
    Horrible customer service don’t even bother calling for anything
  • BM
    Ben Mohamed
    Jul 15, 2025
    5.0
    good
  • MR
    Mr. J. E. Richards
    Jul 14, 2025
    4.0
    They do great work, Got my packages mailed, In record time

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.