Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 28081 Marguerite Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
28081 Marguerite Pkwy, Mission Viejo, CA
92690, United States
Hours
Reviews
2.3
199 reviews
5 stars
50
4 stars
12
3 stars
7
2 stars
7
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Long Wait Times
Frequent complaints about long lines and slow service, often with only one employee available to assist customers.
Package Delivery Issues
Numerous reviews highlighted problems with package deliveries, including misdirected packages and failure to deliver on time.
Mixed Staff Performance
While some employees received praise for their helpfulness, others were criticized for their attitude and lack of professionalism.
Facility Conditions
Customers noted the facility's poor cleanliness and organization, with some describing it as unkempt and chaotic.
- DMDavid MirandaNov 13, 20251.0Hello, I am writing to express my concerns regarding the USPS location at 24001 Calle de la Magdalena Laguna Hills, CA 92637, United States. I have been experiencing suspicious activities when delivering packages. Occasionally, I am unable to wait in line to drop off packages, so I have resorted to using the self-drop-off boxes within the office. However, I have noticed that some of my packages have not been scanned and never delivered, while others in the same batch have been scanned. I am seeking legal counsel to investigate this matter. As a USPS service, I believe that these acts should not be occurring within the buildings.
- MMMayraNov 8, 20255.0Nice staff and very helpful people. They answered all of my questions. Highly recommend
- LBLeighton Le BlancNov 7, 20255.0Came to this post office since it was close to me & I had a wonderful interaction with the clerk behind the counter. She was nice and helpful with the packages that I needed to send out. Also gave me some knowledge about the holiday stamps that will be available soon. It was busy but the people seemed nice and not pushy as well as the USPS workers. Glad I came here to do business.
- BJBilly Joe JamesNov 7, 20255.0Amazing service, this place always has high traffic of people shipping out they have their work cut out for them.. always busy. Good attitude
- MBMila BorzunovNov 4, 20255.0Mission Viejo USPS Address: 28081 Margaret Parkway, Mission Viejo, CA 92690 I spent the whole day running from one post office to another, trying to get help, and nobody could assist me. But when I came to the Mission Viejo branch, I was finally met with kindness, patience, and professionalism. The staff here explained everything clearly, helped me with all my questions, and made the process so much easier. If you ever need help or a postal service you can rely on, I highly recommend this location — the people here are truly wonderful and will take care of you!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 28081 Marguerite Pkwy?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations also offer passport photos. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment made through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 28081 Marguerite Pkwy?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online securely at the USPS website, then complete your setup in person at your local Post Office with two valid IDs.
Are PO Boxes accessible after regular hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location; check with your local Post Office for specific lobby access times.
Which nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit several restaurants such as Albertaco’s Mexican Food, Surfin Souvlaki, and Papa John’s Pizza, or enjoy a coffee at Little France Coffee & Bakery or AiCha Boba.
What nearby professional services are close to the Post Office?
Nearby professional services include Patriot Guard Security (key and locksmith services), The Partner Masters (information technology), and the Army Recruiting Office.
Are there nearby stores where I can buy packing supplies or gifts?
While the Post Office offers packing supplies, nearby stores include Watch Works for watches and Nordstrom Alterations at The Shops at Mission Viejo for alterations which might be useful for gifts.
How can nearby eateries help customers visiting the Post Office?
Customers can enjoy meals or refreshments at nearby eateries like Tropical Smoothie Cafe or Moo Moo Teriyaki Grill before or after their postal errands, making the visit more convenient and pleasant.