The UPS Store

Reviews

• MN

  Maia Newton

  2 days ago
  1.0
  There are some incredibly rude employees at this location. I had a large item to return to Amazon in my car and after processing smaller items, the employee let me wait in a long line again instead of helping me upon immediate return with larger item. When I contacted the owner, he told me this was not acceptable behavior from the employer and he would call me back and after writing down all my personal information, the owner never bothered to contact me at all. I now drive out of my way to go to any other UPS locations. Obviously, the owner is as rude as some of his employees and after 3 years of unfriendy nonsense, I warn everyone to avoid this business and UPS location.
• SL

  Sxxn Lxpxz

  Mar 20, 2026
  1.0
  First, UPS delivers to this place instead of the address I gave them, then because my DL was lost which was another problem I had to handle I thought luckily I downloaded and received my CA DMV wallet app and can buy alcohol, tabacco, but not pick up my package with the official app. The guy tells me theres no such thing without investigating. Instead though I get to listen his lecture. So I told him to keep the package. In hindsight he wasn't much to blame but to take your job that seriously is a bit frustrating.
• CW

  Charles Weber

  Nov 16, 2025
  5.0
  The professionalism and helpfulness of the staff was great and will continue to take my shipping there
• IU

  Iren Ulikhanova

  Nov 14, 2025
  1.0
  I have visited this UPS location many times before, and I have always left completely satisfied. The staff has always been professional, helpful, and able to resolve all my shipping and return needs without any issues. However, today’s experience was completely different. The three employees who were working today acted as if they simply did not want to work. I came in with several items, to process my returns, and it felt like they were just too lazy to help and did not even try to solve the problem. This is unacceptable and shows a lack of respect for UPS customers. I am extremely disappointed with the service I received today.
• MJ

  Monika Janazyan

  May 17, 2024
  5.0
  I like that I found this location. Super organized. Well trained. Parking is huge. Location is perfect. Associates are super helpful. I will start go there often for another services. Thanks for being there for us.

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