The UPS Store

1.8
178 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4688 in Mira Loma offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Limonite Ave & I-15.

Details

  • DeliveryNot available

Location

The UPS Store
12523 Limonite Ave, Mira Loma, CA
91752, United States

Hours

Reviews

1.8
178 reviews
5 stars
33
4 stars
2
3 stars
1
2 stars
7
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.

Staff Attitude

Many customers reported negative experiences due to the staff's attitude, including complaints about employees being dismissive, sarcastic, and lacking basic courtesy.

Operational Issues

Customers frequently noted issues with store hours, including early closures and unreliable service times, leading to frustration.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for basic services like taping boxes or printing labels.

Package Handling

There were multiple complaints about mishandling of packages, including lost items and improper packaging practices.
  • PK
    Pin Kingz74
    4 days ago
    1.0
    Took a package already labeled. Got the drop off receipt. Couple days later checked tracking. Nothing found other than I dropped it off. Talked to staff. Gave me an ups #. Called it. Told me to go back make sure it was scanned. Staff was like package is not here we can’t help you at this point. Took it up with ups. Package was lost. I got my protection money fast from ups. I always have gone to this drop off no problem. All the sudden 1st package going out of the U.S. gets lost. Idk who lost,but I’m def not going to drop it off here anymore. I’ll drive to another drop off to avoid this.
  • AA
    Amna Adil
    Nov 17, 2025
    1.0
    Gosh I wish there was zero stars... DO NOT VISIT ANY OF THESE STORES IF YOU ARE ANYWHERE NEAR EASTVALE... drive a few minutes extra to get exquisite service. . I live in Eastvale I have visited 3 different stores Service is so terrible .....horrible.... i have visited 1.12523 Limonite Ave #440, Mira Loma, CA 91752 2. Archibald Ave STE 102, Corona, CA 92880 3. 5120 Hamner Ave Ste 140, Eastvale, CA 91752 They are very upset nasty workers there who say nothing is in their pay grade they cant help us. Very nasty attitude no customer service etiquettes.... its like they are all hand picked upset of life individuals who want a job but cant provide service. Lazy... uneducated.... unhelpful.... very nasty owner ship ... If you live in eastvale drive a little and go to this store 2420 River Rd Ste 230, Norco, CA 92860 This ups store is awesome service here is 1000/100... very exceptional... very professional.... understanding... helpful. knowledgeful... Jerry was awesome. He helped us i came here after reading reviews and without a doubt it was awesome.
  • BS
    Blue Storm
    Oct 24, 2025
    1.0
    Walked in two girls gossiping which is cool since it was slow however, I stood there for a few minutes before the one texting on her phone noticed me while the other girl was organizing boxes. Then when I finally got to the register she asked me where I was sending the package to so I told her. She then proceeded to take another few minutes to again text on her phone & again asked me where I was sending the package to & again I repeated myself. Poor customer service. I’d lose my job behaving the way this lady did.
  • PL
    Paloma Lozano
    Oct 16, 2025
    5.0
    I can be a difficult customer because I have a lot of Amazon return. Last trip was around 25 returns.. Best experience for me is to return my Amazon packages at this UPS Store! They made processing a bunch of my returns so quick and seamless. Employees were patient, super friendly, efficient, and professional - they turned what could have been a painful chore into a breeze. Thanks...
  • RP
    Raymon Powers
    Oct 16, 2025
    5.0
    I got a mailbox here because I have always been able to trust come to here to ship my packages, my Amazon returns, and I have my Verizon work phones and laptops sent to this location. Employees have always been so friendly, helpful, and also very patient (with me ) and all the customers. I do a lot of Amazon returns and notice that there are a lot of customers that forget to read the instructions for their Amazon returns.. Pro Tip: Amazon instructions are different depending on where you select to process your return (UPS Store, Staples, Kohls, etc.) all have different instructions...

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Mira Loma?

The UPS Store in Mira Loma is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.