The UPS Store

1.8
181 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4688 in Mira Loma offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Limonite Ave & I-15.

Details

  • DeliveryNot available

Location

The UPS Store
12523 Limonite Ave, Mira Loma, CA
91752, United States

Hours

Reviews

1.8
181 reviews
5 stars
33
4 stars
2
3 stars
1
2 stars
7
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive towards customers.

Store Hours

Customers frequently reported that the store was closed during posted hours, leading to frustration and inconvenience.

Professionalism

Many reviews pointed out a lack of professionalism among staff, including inappropriate behavior and poor communication.

Package Handling

There were multiple complaints about mishandling of packages, including lost items and improper packaging requirements.

Pricing Issues

Customers expressed dissatisfaction with high fees for services such as taping boxes and printing labels, which they felt were unreasonable.
  • BL
    Ben Lopez
    Jan 3, 2026
    5.0
    I've been shipping from this location for the last 9 years. Never had a problem, my business packages have always arrived on a timely basis to their location. I've been there many times when a customer is belligerent right from the start and the girls are very patient, the young ladies have to deal with this on a daily basis and they still get the job done, give them a break. I'll keep my business at this location.
  • KL
    kimquyen lee
    Dec 24, 2025
    1.0
    Horrible customer service here especially by the employee named Brittany such attitude & unhelpfulness. They need to fire her immediately.
  • SN
    Shar Marie Neace
    Dec 21, 2025
    1.0
    The one lady in there is rude and unprofessional! The place smells like cheap cleaning supplies and it smells toxic in there.
  • NU
    Naseer Uddin
    Dec 17, 2025
    1.0
    Avoid this store at all costs. The employee that is usually always here has a HUGE attitude problem and doesn't know the first thing about customer service. Went here to return a Verizon device and she scanned the wrong serial number on the box but saying she did. Verizon never received the device and now are charging me for the device. Avoid avoid avoid this store at all costs.
  • JH
    Jonathan H
    Nov 28, 2025
    1.0
    Incredibly rude staff and overly strict on returning boxes. Always pushing their taping service. My return got accepted down the street that they refused here. Happened twice this week on separate days. Worst UPS store

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Mira Loma?

The UPS Store in Mira Loma is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 11:00 AM to 4:00 PM.