United States Postal Service

2.7
228 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 450 S Abel St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
450 S Abel St, Milpitas, CA
95035, United States

Hours

Reviews

2.7
228 reviews
5 stars
76
4 stars
19
3 stars
12
2 stars
8
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Kamaljit and Suneela.

Service Issues

Numerous reviews mentioned poor service experiences, including long wait times, unhelpful staff, and lack of training.

Passport Services

The passport service received mixed feedback, with some customers appreciating the efficiency while others reported rudeness and disorganization.

Package Handling

Several customers expressed frustration over package handling, including lost packages, mail theft, and poor handling of fragile items.

Facility Operations

Customers noted issues with incorrect hours of operation and lack of essential supplies like tape for mailing.
  • AM
    Anastasia Mavridou
    Jan 3, 2026
    5.0
    Always good and fast service. Thankful for such a good USPS service in milpitas
  • NL
    Niu Lili
    Dec 29, 2025
    5.0
    今天去柜台办理护照邮寄遇到一个可以讲中文的男士 很热心也很有耐心的和我说怎么填写、邮寄,非常感谢您
  • ER
    Earl Rose
    Nov 29, 2025
    5.0
    Love everyone at this location,they are all pleasant and helpful.
  • NA
    Naveed a
    Nov 8, 2025
    1.0
    The staff here is not trained, they don’t even know how to process the mails, take lots of time to attend one person, there is no manager here to whom you can talk about the issues.
  • WL
    Wen Li
    Nov 5, 2025
    5.0
    I want to thank the manager with glasses. I told him that my package showed “delivered” five days ago, but I never received it. As soon as he heard that, he immediately asked me to provide the tracking number and said he would have the mail carrier check the mailbox again within an hour. I honestly didn’t have much hope, but two hours later, my package came back — lost and found. Thank you all, that was incredibly fast!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.