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Brand Certified

United States Postal Service

2.7
(229 reviews)

Business Details

450 S Abel St, Milpitas, CA
95035, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 450 S Abel St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
450 S Abel St, Milpitas, CA
95035, United States

Hours

Reviews

2.7
229 reviews
5 stars
76
4 stars
19
3 stars
12
2 stars
8
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for rudeness and lack of training.

Efficiency

Many customers reported slow service and long wait times, particularly for passport services, with some expressing frustration over inefficient processes.

Package Handling

There are numerous complaints about poor handling of packages, including lost or damaged items and issues with mail theft.

Facility Issues

Customers noted problems with the facility, such as incorrect hours of operation and lack of basic supplies like tape for packaging.

Staff Training

Several reviews highlighted the need for better training for staff to improve service quality and efficiency.
  • YM
    Yesenia Mendez
    Feb 17, 2026
    1.0
    if I could give zero stars I would these people are so rude and lack common respect/ customer service. Employ some decent humans…
  • AM
    Anastasia Mavridou
    Jan 3, 2026
    5.0
    Always good and fast service. Thankful for such a good USPS service in milpitas
  • NL
    Niu Lili
    Dec 29, 2025
    5.0
    今天去柜台办理护照邮寄遇到一个可以讲中文的男士 很热心也很有耐心的和我说怎么填写、邮寄,非常感谢您
  • ER
    Earl Rose
    Nov 29, 2025
    5.0
    Love everyone at this location,they are all pleasant and helpful.
  • NA
    Naveed a
    Nov 8, 2025
    1.0
    The staff here is not trained, they don’t even know how to process the mails, take lots of time to attend one person, there is no manager here to whom you can talk about the issues.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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