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The UPS Store #0574 in Milpitas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Milpitas Town Center Behind City Hall.
Feedback on customer service is mixed, with some praising the friendly and helpful staff, while others report rude and unprofessional behavior.
Pricing Issues
Several customers expressed dissatisfaction with pricing, claiming they were overcharged compared to other locations and faced unexpected fees for basic services.
Management Changes
There are indications of recent management changes, with some customers noting improvements in service, while others still report poor experiences.
Efficiency
Many customers appreciated the quick service and efficiency, especially for Amazon returns, although some experienced delays and issues with package handling.
AF
aster flower
Feb 18, 2026
5.0
ample parking, super helpful staff. very quiet and nice inside. so efficient I was in and out in less than a minute
SN
Sea N
Feb 17, 2026
1.0
Don’t bring returns to this location. They’ll look for any excuse to charge you, even if the return should be free. They’ll claim the box or tape “isn’t acceptable,” say the label/QR code isn’t valid, or insist they have to print a label, then push you into buying supplies or paying extra fees. We’ve never had this problem at other stores, but this one feels deliberately set up to squeeze customers. Avoid it and use a different location.
Scam
JJ
John Allen III (Junior)
Jan 27, 2026
5.0
I wasn’t even ready before I went inside the store and they still took their time with me
LL
Lin Li
Jan 23, 2026
1.0
When I returned items to Amazon, I was required to pay $9 to buy a UPS box. I have never been asked to buy a UPS box for returns before — only with this seller.
In addition, they required me to put two items into one single box, and the total weight was about 70 pounds. I do not believe any ordinary person can lift a 70-pound package safely.
UPS made this request only to charge the extra $9, and in the end they did not even use the box.
DL
Donna Levi
Jan 20, 2026
5.0
I went to this store today for the first time. I was very satisfied with the service, location is convenient too. It was around noon, there was no line, the nice lady scanned my package and asked if I wanted the receipt, and I was out in 1-2 minutes.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Milpitas offer?
The UPS Store in Milpitas offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #0574 in Milpitas?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Milpitas open on holidays?
The store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. It operates on regular hours on November 11 and November 28.
Can I use credit cards and mobile payment options at The UPS Store #0574?
Yes, the store accepts American Express, Discover, Mastercard, Visa, cash, checks, and mobile payments like Apple Pay, Android Pay, and Samsung Pay.
Where is The UPS Store located in Milpitas?
It is located at 142 N Milpitas Blvd, in the Milpitas Town Center behind City Hall.
Can I find nearby services for printing and shipping near The UPS Store in Milpitas?
Yes, nearby businesses like Shred Nations offer shredding services and marketing consulting, and The UPS Store 0574 offers printing and shipping services as well.
What nearby dining options are available close to The UPS Store in Milpitas?
Nearby are Erik's DeliCafe offering sandwiches and soups, Cheese Steak Shop for cheesesteaks and sandwiches, and Crumbl - Milpitas for desserts and cakes.
Are there nearby businesses that could help with web or graphic design near The UPS Store in Milpitas?
Yes, Website For Business nearby specializes in graphic and web design services, which could complement your business needs.
Is there a notary service available at The UPS Store in Milpitas?
Yes, notary services are available at The UPS Store to help with your official document notarization needs.
How can I contact The UPS Store in Milpitas?
You can reach The UPS Store by phone at +1 408-946-4140 or via email at store0574@theupsstore.com.
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