Business Details
About
Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Location
Reviews
4.0
421 reviews
5 stars
309
4 stars6
3 stars2
2 stars2
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Reliability
Customers reported significant issues with delivery reliability, including multiple rescheduled deliveries and missed appointments since the merger.
Customer Service
Many customers expressed frustration with the difficulty in reaching customer service, citing long wait times and unresponsive support.
Billing Issues
Several reviews highlighted problems with billing, including unauthorized charges and difficulties in canceling services.
Driver Performance
Despite the overall negative feedback, some customers praised individual drivers for their friendliness and professionalism.
Overall Satisfaction
The merger has led to a decline in overall customer satisfaction, with many customers indicating they would switch to other providers.
- TATheresa AyalaAug 21, 20251.0Since Primo took over, our office has been rescheduled for almost 2 months. They left the empty bottles at the last delivery so we have 10 empty bottles sitting in our clinic and no water. Someone from another company saw the bottles and approached our office thankfully, so I will be switching to them.
- DDDavid DallyJul 25, 20251.0The worst company. I cancelled their service and even still they continued to charge my credit card. There is no way to take your credit card information off of their site or even turn off auto pay. So they are essentially just stealing money.
- ARAngelica RossiMar 20, 20235.0The delivery was perfect and getting help setting the new dispenser was much appreciated. Very professional and friendly service. Happy customers. Thank you!
Frequently Asked Questions About Primo Brands Delivery
What types of beverages does Primo Brands Delivery offer?
Primo Brands Delivery offers a comprehensive selection of branded beverages including Poland Spring®, Pure Life®, Saratoga®, Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION®.
Does Primo Brands Delivery provide home delivery and business delivery services?
Yes, Primo Brands Delivery delivers beverages directly to your home or commercial businesses through their Water Direct program.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 945 AMES AVE, Milpitas, CA 95035, USA.
What categories does Primo Brands Delivery fall under?
Primo Brands Delivery is categorized as a Water Cooler Supplier and Beverage Distributor.
How can I contact Primo Brands Delivery for orders or inquiries?
You can contact Primo Brands Delivery by calling +1 844-809-5610 or visiting their website at https://local.readyrefresh.com/ca/milpitas/bottled-water-delivery-milpitas-ca-dcca95035.html.
Is Primo Brands Delivery currently open?
Yes, Primo Brands Delivery is currently open and operational.
Which nearby services can assist if I need HVAC or plumbing while in the Primo Brands Delivery area?
Allied Aire Service, located near Primo Brands Delivery, offers HVAC and plumbing services and can assist with those needs.
Are there any animal shelters near Primo Brands Delivery where I can visit after ordering?
Yes, HSSV and Humane Society Silicon Valley are nearby animal shelters and community organizations you might want to visit.
What nearby places can help with packaging or event planning needs in Milpitas?
Infinity Packaging, near Primo Brands Delivery, provides packing supplies and event planning services to support your business or personal events.
What is a convenient nearby grocery store if I want to shop while picking up my delivery?
New India Bazar is a nearby grocery store close to Primo Brands Delivery, convenient for shopping.