FedEx Office in Millbrae, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
I had a very unpleasant experience at this FedEx Office location on November 10, 2025.
One of the counter employees named Semmie spoke to me in a very rude and condescending way.
As soon as I walked up to the counter, he said something like, “I told you to wait, didn’t you hear me?” in a blaming tone — as if I had done something wrong just by approaching. He wasn’t shouting, but his tone and attitude were extremely disrespectful and made me feel embarrassed and uncomfortable.
What made it worse was that his attitude remained the same through every step of the entire process — from checking the package, entering information, weighing, labeling, and all the way until the end. Every interaction carried that same impatient and unfriendly tone, as if he was intentionally showing his displeasure toward me.
I have lived in the United States for more than ten years and have never encountered such poor manners at any FedEx location. Semmie’s behavior was unprofessional and unacceptable for someone in customer service. I truly hope FedEx management takes this issue seriously and provides proper training to ensure that employees treat every customer with basic courtesy and respect.
Extremely disappointed with this experience.
This message is sent by my wife on my behalf.
AA
Ahmed Alsaifawi
Oct 31, 2025
1.0
I can not believe they messed up a simple job for me.
GM
Gloria Maradiaga
Oct 10, 2025
5.0
You guys are great! So helpful
YS
Yao Shi
Oct 10, 2025
5.0
Staff here are super cool and helpful
LA
Leo A
Aug 17, 2025
1.0
I recently visited this FedEx location and while the facility itself is clean, organized, and well maintained, my experience with the Assistant Manager, Maria, was very disappointing. She was unfriendly and unhelpful, stating that she was “not allowed” to assist customers when asked for help with things that are clearly within the scope of the business. It came across as dismissive and left a very negative impression. A clean facility is important, but customer service should match that same level of quality, and unfortunately in this case it fell short.
Frequently Asked Questions About FedEx Office Print & Ship Center
What are the main services offered at FedEx Office Print & Ship Center in Millbrae?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, fax services, passport photos, online notary, lamination, binding, computer rental, and design services.
Where is FedEx Office Print & Ship Center located?
It is located at 365 Broadway, Millbrae, CA 94030, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload documents online to print and pick them up at the FedEx Office Print & Ship Center?
Yes, you can upload documents through FedEx Office Print Online for convenient pick-up or delivery.
What kinds of printing products can I order at FedEx Office Print & Ship Center?
You can order business cards, flyers, brochures, manuals, booklets, newsletters, posters, banners, signs, canvas prints, vehicle magnets, cards, and calendars.
Are there any nearby restaurants where I can eat before or after visiting FedEx Office?
Yes, nearby dining options include New Broadway Bistro, Broadway Bistro, Sugandh Indian Restaurant & Bar, O Sole Mio, Rosie’s Cantina, Sushi Kei, Lai Lai Restaurant, Easterly Millbrae, Uni Souffle, and Mr. Pickle’s Sandwich Shop.
Is there a nearby coffee shop to grab a drink near FedEx Office Print & Ship Center?
Yes, Peet’s Coffee and T4 bubble tea are nearby places where you can get coffee or tea drinks.
Where can I find passport and visa services close to FedEx Office in Millbrae?
RushMyPassport located inside FedEx Office provides passport and visa services conveniently nearby.
Are there any beauty or wellness services near the FedEx Office Print & Ship Center?
Yes, nearby options include L2 Beauty Salon, Millbrae Nails, Lexy’s Massage & Skincare Studio, A Cut Above hair salon, and Today’s Nails.