With a focus on the community of small businesses and consumers, Staples in Merced, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times.
Printing Services
The printing department received both positive and negative reviews; many appreciated the quality and speed of service, while others experienced issues with order accuracy and long waits.
Store Conditions
Customers noted that the store is generally clean and well-stocked, but some reported issues with product availability and slow checkout processes.
Staff Attitude
While some staff were described as friendly and helpful, there were complaints about rudeness and a lack of assistance from certain employees.
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Jimmy Griffin
Feb 16, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
I had an outstanding experience at Staples thanks to Kylie R, I felt compelled to share just how exceptional she is.
When I arrived, I was already a bit frustrated. I needed to make copies of some important documents, but I was having trouble accessing them on my new ipad. I wasn't fully comfortable navigating it yet, and the situation quickly became overwhelming. Kylie immediately sensed my frustration without me having to say much. Instead of making me feel rushed or embarrassed, she remained calm, professional, and Incredibly patient.
What truly impressed me was her technical confidence. She stepped in seamlessly, navigated my device with ease, and within moments the documents appeared exactly where they needed to be. Just like that the problem was solved. Shortly after, I had three clean copies of each document in hand.
Kylie R, is clearly and completely in her element when it comes to computers and electronics. Her professionalism, composure, and willingness to go the extra mile turned what could have been a stressful visit into a smooth and positive experience.
High Praise for Kylie R. Thank you again. You are truly a BLESSING. I will absolutely be back because of you.
MM
Mary Munar
Feb 10, 2026
5.0
Great customer support and service. Very helpful and knowledgeable.
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Brenda Meza Flores
Feb 4, 2026
5.0
Awesome service, I printed invitations and posters and all were available next day, even as soon as the same day.... the printing quality was top notch and customer service was excellent, they were very busy , and at all times they addressed my questions and helped me make my memorial cards. I went 3x on different days and at all times service was awesome, great friendly staff !
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sandra leal
Jan 31, 2026
1.0
Went in for a couple items, there is no help at all. Went to pay and no one was present for 15-20 minutes then you have to rewrite in another line, very poor service
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joaquin gutierrez
Jan 24, 2026
5.0
First time here and had alot to do, Giselle from the printing service helped me from the beginning ,guided me step by step even tho their was instructions all over the place. I will definitely be back because of her great customer service.